Generations Credit Union
Location
Rockford, IL | United States
Job description
Full-time Member Service Representative-Credit Union Embark on a fulfilling career with Generations Credit Union! We are actively seeking a dedicated individual to fill the role of full-time Member Service Representative in Rockford, IL. Join our team and become an integral part of a welcoming work environment that values exceptional service.
THE BASICS: Enjoy a competitive hourly salary along with generous benefits . This includes medical, dental, short- and long-term disability, a 401(k) with company match as well as a profit-sharing plan, paid time off (PTO), and life insurance.
This position is full-time. Working hours are as follows:
WHAT DO WE NEED FROM YOU? Excellent customer service skills and related experience.
Experience with cash handling and answering phones is preferred! Previous financial industry experience, customer service or sales experience is also a plus.
WHAT DO YOU DO? As a full-time Member Service Representative at Generations Credit Union , you will assist members in person, over the phone, or digitally with their financial needs and inquiries. Your responsibilities will include handling various transactions, such as withdrawals, deposits, loan payments, account maintenance, shared branching transactions, and more, all while maintaining a balanced cash drawer within GCU limits. You will be a one stop shop for our members, which includes offering solutions and suggestions of products or services that will help our members achieve their financial goals. This role provides a platform for showcasing your dedication to providing excellent member experiences and positively impacting the community.
WHO ARE WE? We are a community-based, full-service, not-for-profit financial cooperative that has been serving the Rockford area for 80 years. To help our members achieve financial success, we deliver a full line of high-quality financial services at the lowest cost and highest rate of return--all in a friendly and personal atmosphere.
Our members are more than just an account number, and every transaction is backed by a smile from someone who knows their name. Our staff, who cares for our members in this way, is essential to our success. So, in turn, we care for our staff . We offer a positive work environment, competitive compensation packages, cross departmental training and opportunities for growth .
JOIN US! If you are ready to embark on a career that combines tradition with a friendly touch, submit your application now! Our initial 3-minute, mobile-friendly application is just a click away. Your journey begins here. Apply today!
Job Posted by ApplicantProJob tags
Salary
$37k - $41k
