Customer Service Manager - Entry Level

Location

Pomona, CA | United States

Job description

We're in search of an Entry Level Customer Service Manager to help grow our newly acquired market- specifically in Inland Empire . In this role, you will have high expectations and will be responsible for the direction and leadership of day-to-day operations within the sales and marketing departments.

The Entry Level Customer Service Manager will charge of leading daily operations, assisting with planning and coordinating the territory sales and marketing with lead generation, scheduling, confirming, and actual closing of sales appointments with our prospective new clients. You will oversee and monitor the activities of all assigned teams ensuring ongoing communication with management teams, clients, and customers in order to address and resolve any problems or obstacles that could interfere with the timely completion of scheduled appointments.

Entry Level Customer Service Manager Responsibilities:

• Assist in the execution of marketing strategies for each client with lead generation
• Interacting with consumers on-site to answer questions and explain client product/ features
• Assist in connecting customers as qualified leads to senior sales consultants
• Perform customer follow-ups and ensure consumer satisfaction
• Assist the manager with any day-to-day support as required
• Develop strong leadership and interpersonal skills
• Assisting with efforts for new business development

Requirements for the Entry Level Customer Service Manager:

• Great interpersonal skills and social competency
• 1-2 years working in a customer service field
• Professional demeanor, organized, and reliable
• Effective and skillful communication skills
• Ambition, a strong work ethic, and an earnest willingness to learn
• Results-driven attitude with a hunger for success
• Ability to excel in a high-energy, fast-paced environment

#LI-Onsite

Job tags

Salary