Colonial Volkswagen of Medford
Location
Somerville, MA | United States
Job description
A family owned, high volume dealership in the north Boston metro area is now currently seeking a highly motivated candidate to join our team as a Service Advisor. We offer a great compensation plan that includes a salary and multiple bonus incentives. If you are motivated to succeed in a great environment then you are the perfect fit to join our Service team! Apply today!
We Offer:
- 401(k)
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Responsibilities:
- Greet customers promptly
- Obtain customer and vehicle information
- Clearly report all vehicle symptoms as described by the customer
- Determine and recommend maintenance base on age, mileage and history of vehicle
- Prepare a complete and accurate estimate of cost for labor and parts
- Establish follow up time
- Monitor the progress of each vehicle throughout the day, and update customers frequently
- Verify that the final invoice reconciles with the work performed on the repair order
- Explain all completed work and charges to customers
Requirements:
- Must be reliable and detail oriented
- Proven record of achieving exceptional customer satisfaction
- Past experience as a service advisor, assistant lane manager or service consultant
- Very energetic personality
- A desire for a long-term career with a growing organization
- Personal and professional integrity
- Computer skills and willingness to learn new programs
We are an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.
Job tags
Salary
