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Location

Iowa City, IA | United States

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Job description

As a Virtual Travel Booking Agent, your primary responsibility will be to provide exceptional support and assistance to travelers in planning and booking their trips, ensuring a smooth and enjoyable travel experience. You will work remotely and use various digital tools to assist clients in making travel arrangements.

Your duties and responsibilities include:

 

• Client Communication: Communicate with clients through email, phone, or chat to understand their travel needs and preferences. Provide personalized travel recommendations and itineraries.
• Research and Planning: Conduct thorough research on destinations, accommodations, transportation options, and activities to create customized travel plans. Stay updated on travel trends and restrictions.
• Booking Services: Make reservations for flights, hotels, rental cars, tours, and other travel-related services. Ensure all bookings align with the client's preferences and budget.
• Travel Documentation: Assist clients in obtaining necessary travel documents, visas, and travel insurance. Provide guidance on passport and visa requirements.
• Budget Management: Help clients manage their travel budgets by finding cost-effective options and informing them about potential expenses during their trip.
• Travel Itineraries: Create detailed travel itineraries, including daily schedules, restaurant reservations, and any specific requests from the client.
• Problem Solving: Address any travel-related issues or emergencies that may arise during the client's trip, such as flight delays, cancellations, or accommodation problems.
• Customer Service: Provide excellent customer service, maintain a positive and professional attitude, and promptly respond to client inquiries.
• Documentation and Record-Keeping: Maintain detailed records of all bookings, client preferences, and communications for reference and future follow-up.
  
   

Requirements:

 

• Excellent communication and interpersonal skills.
• Strong organizational and time-management abilities.
• A passion for travel and a good understanding of different travel destinations.
• Ability to adapt to changes and solve problems effectively.
• Prior experience in the travel industry or as a virtual assistant is a plus but not required.
• Flexibility to work during various time zones or handle emergency situations.
• High-speed internet connection and a quiet, distraction-free workspace.
  
   

Perks:

 

• Flexibility to work remotely from anywhere, promoting a healthy work-life balance.
• Access to exclusive travel perks, discounts, and romantic offerings.
• Opportunity to play a pivotal role in creating unforgettable romantic experiences.
• Ongoing training and professional development opportunities to refine your skills. Collaborative team environment that fosters creativity and growth.
• Competitive compensation package and performance-based incentives.
  
   

Benefits:

 

• Flexible Schedule
• Travel Perks
• Licensed & Bonded
• Personal Website
• E&O Insurance with Fraud Protection
• Daily Training Available
• Travel Agent Certification
• Remote Business Opportunity
• Full Training Provided
• Work FT or PT
• No experience necessary

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Job tags

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Salary