Department Scheduler

Location

Prescott, AZ | United States

Job description

Overview

As our Department Assistant at Dignity Health – Yavapai Regional Medical Center you will help the professional staff of occupational therapy, physical therapy and speech pathology in the delivery of patient care activities to allow patients to resume their normal activities.

The Rehab Services department runs as a team; every person on the team has an important role that directly impacts the patient. Your success in this role comes from your adaptability and enthusiasm to work with a team taking patients from a diseased process to a healing process. 

This is a PRN position and has no guarantee of hours or benefits.

• Ensures positive customer service atmosphere and interactions in reception areas
• Answers the telephone in a pleasant and helpful manner
• Complete full patient registration when registering new patients.
• Ensure all patient information is updated and current when following up/interacting with patients.
• Verify insurance eligibility and/or benefits.

Required:

• High School Diploma or GED.

• One year of secretarial experience.

• Excellent interpersonal skills and the ability to effectively communicate verbally and in writing providing excellent customer service. 

• Excellent organizational skills and the ability to handle multiple priorities/tasks simultaneously in a fast paced environment.

• Basic computer literacy and proficiency.

Preferred: 

• Secretarial experience in healthcare setting.

• Insurance authorization and insurance benefit verification experience. 

• Accounts Receivable experience in a healthcare business setting. 

• Patient scheduling experience. 

• Electronic Medical Record (EMR) experience; Cerner experience strongly preferred

Job tags

Salary