Traveling Installation Technician

Location

Detroit, MI | United States

Job description

Who is Flock? 

Flock Safety provides the first public safety operating system that empowers private communities and law enforcement to work together to eliminate crime. We are committed to protecting human privacy and mitigating bias in policing with the development of best-in-class technology rooted in ethical design, which unites civilians and public servants in pursuit of a safer, more equitable society. 

Our Safety-as-a-Service approach includes affordable devices powered by LTE and solar that can be installed anywhere. Our technology detects and captures objective details, decodes evidence in real-time and delivers investigative leads into the hands of those who matter. 

While safety is a serious business, we are a supportive team that is optimizing the remote first experience to create strong and fun relationships even when we are physically apart. Our flock of hard-working employees thrive in a positive and inclusive environment, where a bias towards action is rewarded. Flock Safety is headquartered in Atlanta and operates nationwide. We have raised approximately $400M in venture capital including a recent Series E round by Tiger Global. Now surpassing a $3.5B valuation, Flock is scaling quickly and seeking the best and brightest to help us meet our goal of eliminating crime in the United States by 25% in the next three years.

Additional Information:

The Role:

Flock Safety is looking for an Installation Technician to join our Field Operations team. Our team is comprised of individuals who are results-driven, detail-oriented and combine a great work ethic with critical thinking to install products that delight our customers. Our technicians are the face of our company and interact frequently with a variety of our customers while out in the field. This is an important role that is crucial to the success of our business.

How you'll make an impact:

• Install poles of varying lengths per install specifications. Requires digging a minimum of 8” x 24” holes.
• Assemble, kit, and install various ancillary components and Flock Safety products
• Mount solar panels on poles, as well as attaching external batteries to solar panels
• Affix license-plate reading cameras to poles, angle to capture desired footage
• Work on both public and private roads, working often on equipment 10-12’ high.
• Occasionally working with a bucket truck and/or ladder to work on equipment up to 30’ high.
• Test new apps and equipment and create detailed reports on the findings for team supervisors and other internal stakeholders
• Repairing minor breaks in underground irrigation or private wiring
• Adhere to daily schedule by showing up prepared and on time
• Audit, replenish and maintain shed network to include light waste management services and small tool inventory 
• Complete work in reasonable time frame 
• Provide installation pictures via Flock field app
• Perform work in safe and professional manner
• Meet with customers to discuss installation options and perform site surveys
• Communicate effectively with both internal teams and customers
• Driving (and bringing home daily) a Dodge Promaster 1500 or similar company vehicle
• Daily inventory management and reporting
• Project coordination between end users and deployment teams

We're looking for people who:

• This role requires frequent/continuous bending, digging, reaching, climbing, squatting, sitting, standing, walking, driving, and independently lifting up to 50 lbs.
• This role requires you to be of legal age in order to rent a vehicle from preferred providers.
• Prior experience with field work is a plus: construction, security systems, low voltage wiring, or similar.
• Willing to be trained to operate and drive a bucket truck on occasion.
• Comfortable working on and around ladders/heights
• Handyman-like experience whether personally or professionally. 
• Able to think on your feet and while using your hands. 
• Time-management and communication skills needed to complete work efficiently and correctly the first time 
• Highly organized
• Desire to work outdoors and comfortable working in all weather conditions
• General affinity for all things tech. The kind of person that can login to their router if necessary. 
• Positive and professional demeanor 
• Willingness to go outside your comfort zone when the situation requires it.

Required Availability:  
Work hours are M-F during daylight hours. As a traveling technician you may be asked to work extended hours, and some Saturdays in order to meet project deadlines and customer expectations.

Travel: Expect to be on the road at least 3 weeks a month, including weekends performing installation activities across the US.

Physical Activities Performed Frequently: 

• Ascending or descending ladders, stairs, scaffolding, ramps, poles and the like.
• Moving self in different positions to accomplish tasks in various environments including tight and confined spaces.
• Remaining in a stationary position, often standing or sitting for prolonged periods.
• Moving about to accomplish tasks or moving from one worksite to another.
• Adjusting or moving objects up to 75 pounds in all directions.
• Communicating with others to exchange information, often over the phone.
• Repeating motions that may include the wrists, hands and/or fingers.
• Operating machinery and/or power tools.
• Operating motor vehicles or heavy equipment.
• Constantly assessing the accuracy, neatness and thoroughness of the work assigned.

Environmental Conditions and Physical Demands:

• Occasionally working in seasonal high and low temperatures.
• Frequently working in outdoor elements such as precipitation and wind.
• Occasionally working in noisy environments.
• Occasionally working in hazardous conditions: near highways or heavy traffic.
• Frequent sedentary work that primarily involves sitting/standing.
• Constant light work that includes moving objects up to 20 pounds.
• Frequent medium work that includes moving objects up to 50 pounds.
• Occasional heavy work that includes moving objects up to 100 pounds or more.

Our Values:

Our values define how we approach our work every single day: 

• Do the Work 
• Optimism With a Plan 
• Embrace Change to Grow
• Protect the Whole Community 

To read more about our values, click here .

Why Join Us?

While being surrounded by a bunch of cool people working to eliminate crime is its own reward, we have plenty more to offer: 

• We have raised over $380M in venture capital and are backed by some of the top VCs including a16z, Tiger Global, Meritech and more
• 91% of our employees recommend working here
• We have an audacious goal of reducing crime in the United States by 25% over the next three years
• 7% of crimes in the US are solved by Flock, and we help to solve ~200 crimes a day
• We partner with 2100+ cities and 1500+ agencies across the US and process 1.65B+ images a week (we process more images than Instagram )

Employee Benefits:

• Every full-time employee receives equity (stock options) in the company and a salary of $57,200
• We offer 15 days of PTO, 3 personal days, 5 sick days and twelve paid holidays 
• We offer fully-paid health benefits plan for employees, including Medical Dental and Vision
• We provide 16 weeks of 100% paid leave for primary caregivers and 6 weeks of 100% paid leave for secondary caregivers 
• We provide $150 per month work from home allowance 
• We provide a $250 per year L&D stipend
• The use of a well-equipped Flock Safety Sprinter van
• Flock Safety branded uniforms and safety gear

Flock is an equal opportunity employer. We celebrate diverse backgrounds and thoughts and welcome everyone to apply for employment with us. We are committed to fostering an environment that is inclusive, transparent, and collaborative. Mutual respect is central to how Flock operates, and we believe the best solutions come from diverse perspectives, experiences, and skills. We embrace our differences and know that we are stronger working together.

If you need assistance or an accommodation due to a disability, please email us at [email protected]. This information will be treated as confidential and used only to determine an appropriate accommodation for the interview process.

Flock Safety provides a public safety operating system that empowers private communities and law enforcement to work together to eliminate crime. We are committed to protecting human privacy and mitigating bias in policing with the development of best-in-class technology rooted in ethical design, which unites civilians and public servants in pursuit of a safer, more equitable society. OUR STORY: We believe a safer future is within reach, but we know it takes hard work to make it real. So we do the work. We take the extra steps. We cut no corners. We set the standards then raise them, and set them again. We empower communities to take part in their safety. Because in a world where safety and peace of mind can often feel out of reach, we set out to change that — building thoughtful technology, connecting better insights, and delivering a more objective result. In service of making the unknowable known and decoding complexity, we break away from the pack to help you see the world we see — unbiased in its pursuit of safety and one step closer to crime-free, every day. Flock Safety. Together, we partner with communities to eliminate crime and shape a safer future.

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Salary

$57.2k