Zapata Technology
Location
Oceanside, CA | United States
Job description
Summary:
Zapata Technology is seeking a cleared person holding a Secret clearance to become a Very-Small-Aperture Terminal ( VSAT ) Satellite for C ommunications ( SATCOM ) Operator Trainer at Camp Pendleton. Check out the details below and our awesome benefits here.
Salary Range:
75K-79K
Essential Qualifications:
Fully capable of setup, establishing network connectivity of systems in the field via VSAT SATCOM communications. Requires Secret clearance to start, with TS/SCI eligibility, Security+ certified. Basic ability to use Adobe Photoshop, Illustrator, and InDesign strongly desired. MUST like to write and to train. MUST be a quick learner - You WILL be required to learn a variety of systems to become fully functional as an elite MCTSSA team member.
Job Qualifications:
Qualifications and Skills include:
Must be able to set up a very-small-aperture terminal ( VSAT ) satellite for communications ( SATCOM ) terminal, connect it to a network, and keep it operational.
Intermediate analytical and troubleshooting skills, attention to detail, and consistent resolution of VSAT and network IT problems.
Must have a Security+ certification or higher.
Open to learning new technical skills. Will be expected to learn with on-the-job training:
Imaging and configuring laptops that connect with the VSAT.
Operation and use of the USMC Digital Media Systems ( DMS ) Public Affairs Live Media Engagement System ( PALMES ).
Operation and support of Marine Civil Information Management System ( MARCIMS ) and Command Individual Risk and Resiliency Assessment System ( CIRRAS ) and other information management systems.
YOU will become a trainer on these systems.
Experience working with customers, addressing issues, and managing customer concerns and requests over the phone and/or in person.
Strong active listening, data entry, and documentation skills.
Desired Skillsets:
Knowledge of USMC Communication Strategy and Operations ( COMMSTRAT ).
USMC Public Affairs support experience.
Preferred SATCOM experience with Tampa Microwave terminals.
Education/Experience include:
No degree required.
Appropriate years of experience: 2-3 minimum. Your experience and ability must stand out in a technical interview that will focus heavily on your knowledge of VSAT operation and ability to troubleshoot and to maintain relevant SATCOM networks used by the US Marine Corps.
Essential Functions:
Responsibilities include, but are not limited to:
Train Fleet Marine Forces (FMF) to set up, configure, operate, troubleshoot, and maintain the DMS system.
Provide units with over-the-shoulder DMS support.
Assist units to troubleshoot and connect the DMS VIAS workstation to the internet.
Assist units to access the iDirect Web GUI for the PALMES system.
Assist units to acquire DMS software and licenses.
Expected to learn and support MARCIMS and CIRRAS and other information management systems.
Interface with FMF personnel and US Government employees to provide break/fix support to USMC tactical networks in a fast-paced, high-energy environment.
Research questions using available information resources: technical manuals, operating and administrator guides, fleet advisory messages (FAMs), and internal approved knowledge base(s).
Identify and elevate situations requiring urgent attention.
Understand and troubleshoot basic computer configurations.
Position Type/Expected Hours of Work:
Full Time
Clearance Type:
Requires a Secret Security Clearance to start. Must be TS/SCI eligible. Employment is contingent on having or obtaining the required active security clearance as well as other factors, including, but not limited to, drug screens.
AAP/EEO Statement:
Equal Opportunity Employer – M/F/Disabled/Veteran
Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status.
Zapata Technology, Inc. provides reasonable accommodation to applicants who are veterans or who have disabilities and are unable to fully use our company application system. If you need a reasonable accommodation for any part of the application and hiring process, please notify Christina Hall , EEO Coordinator at [email protected]
Job tags
Salary
