Location
Illinois | United States
Job description
Job Description
Quality Engineer – Job Summary:
We’re supporting our client, a leading manufacturer of assemblies, components and parts for vehicles based in Des Plaines, IL who are looking for a Quality Engineer to join their growing team. The successful Quality Engineer will have experience in a quality engineer, quality assurance, or related engineering or technical role within a manufacturing environment.
Salary: Circa $80,000 – $95,000
Benefits: Healthcare, Dental, Pension, Sick Pay
Job Type: Direct Hire
Location: Des Plaines, IL
Job Start date: ASAP
Responsibilities:
- Initiate, implement, and verify corrective and preventive actions
- Support Quality systems implementation and assist in writing procedures and work instructions
- Participate in ISO-9001 auditing activities
- Provides support to our customers and sales reps regarding field quality issues
- Monitor warranty returns, track and investigate common returns
- Track warranty claims, investigate and analyze trends, and report results and strategies to reduce claims
- Interact with customers in a professional and customer service oriented approach, via written/e-mail or verbal on phone or web, regarding warranty claim investigation, process, and decisions
- Reviews returned material from customer, verifies the customer complaint, develops plan to address root cause, and communicate with customer as needed
- Develops and maintains quality standards and requirements for development and design projects
- Develops process for validation of design, evaluate the data, and write reports
- Implement inspection plans for new projects and provide updates on current projects as required
- Perform verifications and tests as required
- Collaborate with the team to identify and implement process improvements
- Communicates and resolves quality issues identified on the shop floor
- Works with suppliers to resolve quality issues and improvement opportunities and implement an effective corrective action
- Develop employees through training, annual review, monitoring, and mentoring
- Other duties may be assigned
About You:
- Bachelor’s Degree in Quality, Mechanical, or Industrial Engineering, or related technical degree
- 2-3 years of previous experience in a quality engineer, quality assurance, or related engineering or technical role within a manufacturing environment is preferred
- Extensive analytical experience including investigating issues, recognizing trends, and recommending solutions to non-routine complex issues
- Knowledge of and experience with ISO-9001 and/or quality systems
- Good problem-solving abilities using a systematic, logical, and sequential approach
- Working knowledge and understanding of basic design engineering practices
- Self-motivated person who can take initiative to complete tasks by targeted completion dates
- Must have hands on approach, identify issues and provide resolutions
- Able to multitask, prioritize, and manage time efficiently
- Detail oriented with strong organizational skills
- Excellent technical writing and interpersonal communication skills
- An excellent team player who can interact effectively with all functions
- Able to communicate, develop and positively influence other hourly personnel without direct authority
- Computer skills with an aptitude in Microsoft Office products, specifically with good experience and skill using Microsoft Excel
Job Application:
If you would like to be considered for this role, please apply with your full Resume – or call us now. Whilst this position may not be of interest to you or suit your skills and experience, please don’t hesitate to get in contact with a member of the team at Willcox Matthews to understand how we can support you.
Willcox Matthews Recruitment Ltd acts an employment business for permanent and contract roles. By completing the application process, you agree to the terms outlined in our Privacy Notice and that Willcox Matthews Ltd may contact you in connection with your application in relation to Willcox Matthews providing you with work-finding services. Our Privacy Notice can be viewed under the privacy tab on our website.
We take your application seriously and we make every effort to respond to all applicants.
Candidates must be eligible to work and live in the USA.
Job tags
Salary
$80k - $95k