The University of Texas Southwestern Medical Center
Location
Type, TX | United States
Job description
Certified Medical Office Assistant Coordinator
Frisco Clinic
Why UT Southwestern?
With over 75 years of excellence in Dallas-Fort Worth, Texas, UT Southwestern is committed to excellence, innovation, teamwork, and compassion. As a world-renowned medical and research center, we strive to provide the best possible care and resources for our valued patients and employees. Ranked as the #1 hospital in Dallas-Fort Worth for the seventh consecutive year, we invite you to continue your healthcare career with us at UT Southwestern. You will discover a culture of teamwork, professionalism, and consistent opportunities for learning and advancement into leadership roles.
Job Summary
Join UT Southwestern as an Ambulatory Certified Medical Office Assistant (CMOA ) Coordinator within our Frisco Clinic and help with our commitment to deliver compassionate care and all-around excellence. As a CMOA Coordinator, you will support the Frisco Clinic by providing excellent patient education for the patient and their families, rooming patients and obtaining vitals and supporting the clinic administratively as well.
At UT Southwestern, the possibilities to advance your career are limitless. We would love the opportunity to have you join the UT Southwestern Frisco Clinic!
Experience and Education
High school graduate, or GED, five (5) years’ experience as a medical assistant/patient care technician in a hospital or clinic setting, and successful completion of UT Southwestern supervisory training course within twelve (12) months of employment required; OR Associates degree in related field and 3 years’ experience as a Lead MOA preferred.
Completion of Medical Assistant training in an approved program, or one (1) year experience patient care in a physician office practice. Medical Assistant certification and maintenance of current certified status obtained through one of the following:
· The American Association of Medical Assistants
· The American Medical Technologists Association
· The National Association for Health Professionals
· The National Center for Competency Testing
· The National Health career Association or American Allied Health.
Job Duties
· Assists nursing manager/supervisor with oversight of daily work assignments and productivity of a group of Medical Office Assistants (MOA’s) within one or more clinics/patient areas.
· Working Supervision Given:
· Coordinates staff schedules to ensure support of clinic operations.
· Works closely with nursing manager/supervisor and HR regarding recruiting, hiring staff, and disciplinary actions for clinic employees.
· Assists nursing manager/supervisor to ensure adequate training and supervision of MOA staff; gives timely feedback regarding issues with employee performance.
· Oversees MOA staff development, such as continuing education, orientation, and cross-training; gives input to nursing supervisor and/or physicians regarding employee performance evaluations.
· Manages vacation, sick leave, and time clock edits/approvals for MOA staff.
· Addresses employee satisfaction data as appropriate.
· Operations:
· Monitors clinc workflow and ensures adherence to policies and procedures; recommends and/or implements changes as necessary to maintain efficient clinic.
· Ensures integrity and availability of patient information by staff; maintains patient confidentiality in accordance with university and department policy.
· Functions as liaison with other departments, offices, and divisions regarding MOA clinic functions as needed.
· Inspects equipment and facilities visually and physically to ensure patient safety and proper functioning. Maintains adequate stock of supplies as required for work area.
· Performs MOA job duties as necessary.
· May function as clinic safety officer, verifying each employee’s knowledge of fire safety and the evacuation plan for the work area as directed.
· POCT designee to train and recertify users.
· Duties performed may include one or more of the following core functions: (a) Directly interacting with or caring for patients; (b) Directly interacting with or caring for human-subjects research participants; (c) Regularly maintaining, modifying, releasing or similarly affecting patient records (including patient financial records); or (d) Regularly maintaining, modifying, releasing or similarly affecting human-subjects research records.
·**Other Duties: Performs other duties as assigned.
Security
This position is security-sensitive and subject to Texas Education Code 51.215, which authorizes UT Southwestern to obtain criminal history record information
To learn more about the benefits UT Southwestern offers, visit
This position is security-sensitive and subject to Texas Education Code §51.215, which authorizes UT Southwestern to obtain criminal history record information.
UT Southwestern Medical Center is committed to an educational and working environment that provides equal opportunity to all members of the University community. As an equal opportunity employer, UT Southwestern prohibits unlawful discrimination, including discrimination on the basis of race, color, religion, national origin, sex, sexual orientation, gender identity, gender expression, age, disability, genetic information, citizenship status, or veteran status. To learn more, please visit:
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