Hotel Front Desk Night Auditor
Location
Cumming, GA | United States
Job description
Our property is seeking a night auditor to join our growing group of hospitality professionals. The ideal candidate will have strong attention to financial details, a genuine love of interacting with people, and a superior commitment to customer satisfaction. Previous hotel experience is not required but guest service experience is highly preferred. If you are looking to start a career in the hospitality industry and want a position that can grow with your skills and natural talents, apply now.
Responsibilities:
- Compile and distribute daily, weekly, and monthly reports to general manager, department heads, and hotel management
- Verify, audit, and reconcile all financial records such as room charges, cash drawer activity, credit card transactions, final bill preparation, room charges, and occupancy percentages
- Complete additional bookkeeping, administrative, and accounting procedures as requested
- Ensure all guests feel they are having an exceptional experience at the property
- Execute front desk clerk duties as required, such as processing reservations and check-ins, delegating housekeeping, security, and service requests, responding to guest inquiries, and resolving guest complaints as needed
Qualifications:
- Computer proficiency is required; experience with accounting or reservation software is preferred
- Some college is preferred but a high school diploma or equivalent is required
- Overnight shift; requires flexible hours
- Front desk clerk duties, guest services, night auditor or previous hospitality experience is preferred but not required
- Great communications. and excellent customer service skills are required
About Company:
Our mission statement is simple:
To provide legendary service to our guests by empowering our team to consistently deliver the spirit of hospitality in a safe and friendly work environment.
Job tags
Salary
