Senior equipment operations specialist
Location
Kansas City, KS | United States
Job description
Location: Kansas, KS, US, 66111
Best People + Right Culture. These are the driving forces behind JE Dunn’s success.
By hiring inspired people, giving them interesting and challenging work, enabling them with innovative tools, and letting them share in the company’s rewards, we’ve found a sustainable way to grow in our industry for the last 100+ years.
Our diverse teams around the country strive to enrich lives through inspired people and places everyday, and we need inspired people like you to join us in our pursuit of building perfection.
Role Summary
The Senior Equipment Operations Specialist will manage key aspects and provide day to day support for equipment rental operations to achieve the overall strategy of the Blue Hat Crane & Equipment Rental Organization. This position will be responsible for oversight of customer interactions relating to scheduling, equipment fleet management and accurate and timely billings. This position will manage data for the accurate location, cost and revenue of Blue Hat equipment and service offering. All activities will be performed in support of the strategy, vision and values of JE Dunn.
- Autonomy & Decision-Making: Makes decisions on non-routine matters, provides recommendations to supervisor, and refers all exceptions to supervisor.
- Career Path: Equipment Operations Manager
Key Role Responsibilities - Core
EQUIPMENT OPERATIONS SPECIALIST FAMILY – CORE
- Possesses a general understanding of all aspects of the equipment rental business as it applies to the Blue Hat strategy and utilizes key operational metrics for day-to-day decision making and recommendations to leadership.
- Partners effectively with clients to provide guidance and solutions to their equipment needs and prepares equipment and material bid packages as needed.
- Applies Blue Hat operational processes to perform ongoing duties and transactions in purchasing, fleet and inventory management, scheduling, billing, and customer relations.
- Maintains ongoing knowledge of the quantity and location of the Blue Hat equipment fleet in order to make scheduling, service and repair recommendations.
- Possesses and utilizes knowledge of the equipment fleet for fulfilling customer rental and service requests.
- Utilizes key operational reports to inform and advise leadership on business trends and opportunities.
- Investigates and pursues new revenue opportunities relating to equipment, service, and inventory products.
- Analyzes and resolves equipment, inventory, service, and billing discrepancies for internal operations and customers.
- Acts as subject matter expert and national resource in selected lines of equipment and material for Blue Hat operations.
- Leads training topics and serves as a resource for Blue Hat operations including one-on-one training, large discussion groups, and other appropriate meetings.
- Identifies and participates in continuous improvement initiatives for Blue Hat operations.
- Actively participates in the continuous improvement plan by identifying opportunities in the current process, suggesting solutions, and leading improvements.
- Participates in regularly scheduled safety meetings.
Key Role Responsibilities - Additional Core
SENIOR EQUPMENT OPERATIONS SPECIALIST
In addition, this position will be responsible for the following:
- Identifies and pursues new opportunities for the Blue Hat rental fleet in order to meet or exceed monthly revenue goals.
- Utilizes financial performance metrics in order to make recommendations to local Blue Hat management/leadership.
- Manages a Blue Hat branch, business unit or key operation processes and may manage other Blue Hat employees.
- Identifies process improvements of day-to-day operations and recommends appropriate actions to Blue Hat leadership.
- Monitors performance and improvements using key metrics and supports management to clearly link project metrics to strategic operational objectives.
- Works with Blue Hat management to identify the best approach for implementing strategic processes through ongoing improvement initiatives.
Knowledge, Skills & Abilities
- Ability to perform work accurately and completely, and in a timely manner
- Communication skills, verbal and written
- Proficiency in MS Office - Intermediate
- Knowledge of appropriate software to support scheduling, recording keeping and billing – Advanced
- Ability to learn the operating systems for data entry and operations management
- Ability to identify common construction materials and equipment
- Ability to identify relationships and dependencies, using data analysis and industry experience
- Ability to provide excellent customer service through positive interaction with customers
- Thorough knowledge of rental or logistics operations including warehouse organization, storage of goods, traffic flow and the fulfillment process from start to finish
- Ability to build relationships and collaborate within a team, internally and externally
Education
- High School Diploma or GED (Required)
- Bachelor’s Degree in business, construction management or related field (Preferred)
- In lieu of the above requirements, relevant experience will be considered.
Experience
- 5+ years rental, warehouse or construction materials experience (Required)
Working Environment
- Valid and unrestricted drivers license required
- Must be able to lift up to 25 pounds
- Typically travel is not required
- Normal office environment, but may be exposed to extreme conditions (hot or cold)
- Frequent activity: Standing, Walking, Sitting, Viewing Computer Screen
- Occasional activity: Bending, Climbing, Reaching above Shoulder, Pushing, Pulling
Benefits Information
The benefits package aligned to this position is Professional Non-Union. Please click the link below for more details.
Click here for benefits details.
JE Dunn Construction is committed to hiring and retaining a diverse workforce. We are proud to be an Equal Opportunity/Affirmative Action Employer and it is our policy to provide equal opportunity to all people without regard to race, color, religion, national origin, ancestry, marital status, veteran status, age, disability, pregnancy, genetic information, citizenship status, sex, sexual orientation, gender identity or any other legally protected category. JE Dunn Construction is a background screening, drug-free workplace.
JE Dunn provides reasonable accommodations to qualified individuals with disabilities. If you would like to request a reasonable accommodation in order to apply for a job, please submit your request to [email protected]
JE Dunn Construction Company does not accept unsolicited resumes from search firms or agencies. Any resume submitted to any employee of JE Dunn Construction without a prior written search agreement will be considered unsolicited and the property of JE Dunn Construction Company. Please, no phone calls or emails.
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