Universal Weather and Aviation
Location
Lakewood, CA | United States
Job description
The Driver’s primary duty is delivering all orders, shopping, maintaining delivery vehicles and providing stellar customer service at every FBO and Client location.
Under the supervision of the General Manager, the Driver will be responsible for managing the timeliness of the final product that will be delivered to the appropriate location.
Responsibilities and Associated Duties:
• The Delivery Driver is responsible for delivering catering orders, concierge items in a safe and timely manner in compliance with Air Culinaire Worldwide (ACW) Standard Operating Procedures.
• Additionally, the Driver will participate in the process of directly serving the ACW customers and obtaining feedback from them regarding our product and service, which they will relay to the Sous Chef, General Manager as required.
• They will be an on-site problem solver in the event of situations arising that require immediate action, and the Driver will be provided the authority to make decisions to solve the problem following company procedures related to customer satisfaction, safety, and cost.
• The Driver is responsible to drive safely under the laws and safety guidelines of the state (s) they drive in and to always be courteous and careful to avoid accidents and dangerous situations while on the road.
• The driver is responsible to maintain the vehicle fleet, clean the vehicle they use and remove all trash, clean the vehicle a minimum of one time per week and ensure that the Geotab signal and FOB are in working order, and will always fill the gas tank before returning to the kitchen on their final run.
• Further responsibilities may include picking up supplies as needed in the course of business and routine vehicle cleaning and maintenance.
• Understand and maintain quality control and food-safety procedures of food product during delivery.
• Under the direction of the General Manager, maintain operationally safe vehicles by conducting regularly scheduled and required inspections including oil changes, tire changes/rotations, and other servicing. Maintain impeccably clean (inside and out) vehicles by utilizing self-service car washes.
• Carry Company provided cell phone at all times and communicate with Catering Specialists as required or needed.
• Safely operate company vehicles and drive in compliance with all local and federal laws and regulations.
• Dress professionally and within the guidelines of ACW procedures including the company approved uniform.
• Meet weekly with the GM to ensure ACW standards and procedures are accurately reflected in their day-to-day operations.
• Dress professionally and within the guidelines of Company procedures including the company approved uniform.
• Cross-train to be able to prepare or produce food in the kitchen as a secondary duty when business is slow and staffing shortages occur.
• All other duties as assigned by the General Manager. The preeminent International private aviation catering and concierge services company, Air Culinaire Worldwide, has a rare opportunity for experienced delivery and customer service professionals. We are internationally known as the highest quality and fastest growing in-flight private catering company in the world!
Benefits Package:
Job tags
Salary
