Parts Associate

Location

Bethesda, MD | United States

Job description

J im Coleman Infiniti/Nissan is hiring a Parts Associate!

Jim Coleman Automotive is a 3rd generation family-owned dealership founded in 1987. The Coleman family has been selling and servicing cars in the Washington-Metropolitan, and Bethesda areas since the 1950s. Mr. William Coleman, founder of Coleman Automotive, had a vision of establishing a dealership with a higher level of class and a superior level of service. He believed that Bethesda residents and Washingtonians alike possessed higher expectations of retailers. He was ahead of his time, striving to deliver a unique, customer-focused car buying experience. We are a local leader in automotive retail, looking to add qualified professionals to our team. Jim Coleman Automotive is a company that offers a fantastic team environment, great benefits, and ongoing training and support for its employees.

Responsibilities:

• Route parts and accessories to Service department technicians.
• Responsible for receiving, stocking and shipping out parts from the dealership
• Organize all parts replaced under warranty. Ensure parts are properly tagged with repair order number and identifiable by part numbers.
• Perform daily inventory checks. Assists all customers (retail and shop) in selecting required parts in a friendly, professional and efficient manner.
• Answers phone calls, providing price quotes and other information. Provides high level of service to internal and external customers.
• Pulls and fills orders from stock.
• Notifies the service advisor and the customer when special ordered parts have been received.
• Notifies the body shop when all parts have arrived and when they will be delivered.
• Follows up on back-ordered parts.
• Makes sure all internal requests for parts are billed on service repair order.
• Maintains professional appearance.
• Other tasks as assigned.

Skills & Knowledge:

• Excellent communication and customer relations skills
• Strong customer service focus
• Exceptional organizational and multi-tasking ability
• Valid drivers license

Applicants have rights under Federal Employment Laws:

Family & Medical Leave Act (FMLA):

Equal Employment Opportunity (EEO):

Employee Polygraph Protection Act (EPPA): eppac.pdf (dol.gov)

Job tags

Salary

$45k - $60k