Synergis
Location
Sunnyvale, CA | United States
Job description
Role Title: Product Operations Manager
Duration: 6 months
Work Location: Hybrid
Work Schedule: Monday - Friday normal business hours
Project Overview:
Within our clients Ads Business, you will be joining a team to help scale Travel Ads, Customer Match and Lead Gen products as the team expands to launching new ads products and features. You will be partnering with Sales, Support, Product and Engineering and helping to launch critical products and services across the Ads business. Our focus is on bringing powerful insights to these teams to improve product, help customers grow the business and improve the overall customer experience.
Overall Responsibilities:
As a product operations manager, you will work closely with external partners, advertisers, and our product & engineering teams to directly support the growth of Ads and Hotel Center. You will onboard advertisers, develop scaled workflows, and deliver timely feedback to all to help improve our products and implementations.
Top Daily Responsibilities:
Provide proactive high touch support to partners and advertisers and help them implement and onboard as we scale new formats. This includes:
Education:
Bachelor's degree or equivalent practical experience.
Total years of experience in what industry, discipline or responsibility: 3 years in online advertising or product management specializing in a role supporting teams, customers / partners or program management.
Skills or processes candidates must have to be considered for role: 3 years in an external/internal customer facing support role Exceptional problem solving, project management, analytical skills
Experience working with internet products and technologies
Ability to work with minimal guidance in an unstructured environment with multiple teams and stakeholders
Demonstrated ability to think strategically and influencing stakeholders
Specific Tools or Applications experience: Knowledge of Ads knowledge (presentations, sheets, docs)
Nice to Have Skills/Qualifications: Technical skills (e.g. as SQL, JavaScript, HTML, Cookies, XML) and with system design and architecture.
Skill/Experience/Education
Mandatory Bachelor's degree or equivalent practical experience. Total years of experience in what industry, discipline or responsibility: 3 years in online advertising or product management specializing in a role supporting teams, customers / partners or program management. Skills or processes candidates must have to be considered for role: 3 years in an external/internal customer facing support role Exceptional problem solving, project management, analytical skills Experience working with internet products and technologies Ability to work with minimal guidance in an unstructured environment with multiple teams and stakeholders Demonstrated ability to think strategically and influencing stakeholders Specific Tools or Applications experience: Knowledge of knowledge (presentations, sheets, docs)
DesiredTechnical skills (e.g. as SQL, JavaScript, HTML, Cookies, XML) and with system design and architecture.
Synergis is a workforce solutions partner serving thousands of businesses and job seekers nationwide. Our digital world has accelerated the need for businesses to build IT ecosystems that enable growth and innovation along with enhancing the Total Experience (TX). Synergis partners with our clients at the intersection of talent and transformation to scale their balanced teams of tech, digital and creative professionals. Learn more about Synergis at Synergis is proud to be an Equal Opportunity Employer. We value diversity and do not discriminate on the basis of race, color, ethnicity, national origin, religion, age, gender, gender identity, political affiliation, sexual orientation, marital status, disability, military/veteran status, or any other status protected by applicable law.
For immediate consideration, please forward your resume to Houston at [email protected]. If you require assistance or accommodation in the application or employment process, please contact us at [email protected].
The hourly pay range for this position is $45 to $50/hr (dependent on factors including but not limited to client requirements, experience, statutory considerations, and location). Benefits available to full-time employees: medical, dental, vision, disability, life insurance, 401k and commuter benefits.
*Note: Disclosure as required by the Equal Pay for Equal Work Act (CO), NYC Pay Transparency Law, and sb5761 (WA).
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