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Location

Westminster, CO | United States

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Job description

Job Description:

As a Remote AllInculsive Resort Coordinator you will play a crucial role in assisting clients with their reservation needs. This position is open to individuals who are 18 years old or older and authorized to work in the USA Australia Mexico or Colombia. No prior experience is necessary as training will be provided. You will be responsible for utilizing email skills effective communication and strong customer service to assist clients in securing reservations and providing quotes.

Responsibilities:

1. Client Interaction: Communicate with clients through various channels including email to understand their reservation requirements and preferences.
   

2. Reservation Coordination: Assist clients in making reservations for various services such as accommodations transportation tours and more according to their preferences.
   

3. Vendor Liaison: Communicate directly with vendors suppliers and service providers to check availability negotiate rates and secure reservations on behalf of clients.
   

4. Quote Generation: Provide clients with accurate and timely quotes for their requested reservations ensuring transparency regarding costs and services.
   

5. Customer Support: Address client inquiries concerns and requests promptly and professionally offering solutions and guidance as needed.
   

6. Documentation: Maintain detailed and accurate records of client interactions reservations and communications with vendors.
   

7. Training and Development: Participate in training sessions to stay updated on industry trends reservation processes and company policies.
   

Requirements:

• Must be 18 years old or older.
  
• Must be authorized to work in the USA Australia Mexico or Colombia.
  
• No prior experience required; training will be provided.
  
• Proficient in using email communication.
  
• Strong written and verbal communication skills.
  
• Ability to work independently and remotely.
  
• Reliable access to a smartphone or computer.
  
• Stable and highspeed WiFi connection.
  
• Customerfocused mindset with excellent problemsolving skills.
  

Requirements: Must be at least 18 years old and authorized to work in the USA, Australia, Columbia, and Mexico. Possess a reliable computer, laptop, or smartphone with internet access. Strong organizational skills, ability to multitask, and effective problem-solving abilities. Exceptional customer service skills with a keen attention to detail. Excellent communication skills for interacting professionally with clients, vendors, and colleagues. Self-discipline, motivation, and a high work ethic to excel in a remote work environment.

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Job tags

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Salary