Broadband Project Coordinator

Location

Southfield, MI | United States

Job description

The Broadband Project Coordinator is accountable for overseeing the implementation, improvement, and construction of cable and fiber programs, as well as ensuring the overall success of Sun's broadband programs. They collaborate with MSP partners to establish and maintain project schedules and facilitate communication between the Sun team and vendor partners. Furthermore, the Broadband Project Coordinator conducts periodic audits of invoices to confirm that partners and vendors are adhering to contract terms.

JOB DUTIES

• Oversee the management of fiber and cable programs, which includes installations, contracts.
• Manage relationships with all MSP partners and vendors by holding recurring meetings, documenting notes and action plans, and following up on action plans and items.
• Consistently research and stay up to date with the industry-leading MSPs and new service offerings that may benefit Sun properties.
• Manage physical and systematic fiber and cable implementations at existing properties and ground-up locations.
• Manage all contract expirations, renegotiations, and renewals with cable and fiber vendors and providers.
• Ensure all contract databases are tracked for expirations and are kept organized and updated.
• Collaborate with Low Voltage team members to recognize circuit consolidations and complimentary hotspot locations to identify expense savings opportunities across the portfolio.
• Identify properties that could benefit from telecom infrastructure improvements.
• Collaborate with Regional and Divisional Vice Presidents and MSP vendors to negotiate contracts for improvements and lead the execution of them.
• Collaborate with community management on the installation of cable and fiber programs.
• Manage, address, and close out all Zendesk tickets relating to cable and fiber systems and programs.
• Work collaboratively with leadership to gather all necessary information (site directory, lender consent, etc.) so cable contracts can be properly prepared for the COO's signature
• Work with leadership to establish SLAs and set standards for vendor partners to uphold.
• Other duties as needed.

REQUIREMENTS

• High School Diploma or GED (Required)
• Bachelor's Degree in Business (Preferred)
• 1 year Project Management
• 1 year Contract Negotiation
• 1 year Vendor Management
• 6 months Construction Project Management
• Excellent written and verbal communication skills
• Advanced computer proficiency with the ability to use the Microsoft Office Suite, email, internet
• Highly organized and detail-oriented
• Knowledge of cable and fiber industries, offerings and major players (preferred)
• Proven analytical skills

BENEFITS

At Sun Communities, you will be part of an industry-leading organization where you will be challenged, inspired, rewarded and transformed. We place a high priority on our team members, and this is a big part of what sets us apart. We will ask you to give us your very best every day, and will challenge you with interesting work, stretch assignments, a collaborative and supportive work environment and plenty of learning and growth. In exchange, we will reward you with great pay, advancement opportunities, paid time off, great benefits, and flexibility.

• Comprehensive Medical and Prescription coverage with 4 plan options so you can choose the plan that best meets the needs of you and your family
• Comprehensive Dental and Vision Plans
• On-Site Fitness Center with Free Personal Training & Group Fitness Classes
• Voluntary Health and Dependent Care Reimbursement Accounts
• Life, Accidental Death & Dismemberment Insurance and Dependent Life
• Short and Long-Term Disability Coverage
• 401(k) Plan with Sun matching contribution
• Employee Assistance Program
• Identity Theft Insurance
• Legal Assistance Plan
• Pet Insurance
• Tuition Reimbursement program providing financial support to team members who further their formal education
• Vacation RV Site Discounts for team members when visiting SunRV Resorts across the nation
• Team Member Perks & Discounts program with hundreds of discounts on things like travel, merchandise, mobile phone service, and more
• Up to six weeks of paid parental leave for the birth of a child, adoption, or placement of a child
• Paid Time Off including ten holidays, vacation, personal, sick time, bereavement and pay for jury duty

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