Confidence Ford of Norman
Location
Norman, OK | United States
Job description
Join our dynamic team at Confidence Ford of Norman!
WHY WORK AT CONFIDENCE FORD?
- We offer an outstanding company culture where we understand the importance on work/life balance
- Fantastic benefits - Paid vacation time, medical, vision, and dental insurance, and paid paternity leave
- We truly believe in promoting from within - we offer career progression and multiple career paths
- We love to invest in our employees - we provide ongoing training and professional development
- We love Oklahoma and we are always looking for different ways to partner with our community
SERVICE ADVISOR - ESSENTIAL DUTIES:
- Greet customers promptly in a friendly manner
- Obtain customer and vehicle information
- Provide excellent customer service to all customers
- Clearly report all vehicle symptoms as described by the customer
- Establish follow up time
- Monitor the progress of each vehicle throughout the day, and updating customers frequently
- Explain all completed work and charges to customers
SERVICE ADVISOR - REQUIREMENTS:
- Must have at least 1 year experience as a Service Advisor
- Bilingual preferred (English/Spanish)
- Proven record of achieving exceptional Customer Satisfaction
- High School Diploma/GED is required
- Enthusiastic and motivated individual seeking an opportunity for a long term career with a growing organization
- Engaging personality with strong communication and customer service skills
- Must have a clean & valid driver’s license
- Must be willing to submit to a drug screen prior to employment
We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
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