Returning Citizen Community Reentry Program Case Manager
Rescue Mission of Trenton
Location
Trenton, NJ | United States
Job description
Can you look into the eyes of someone who is struggling and see their pain – while also seeing their potential? Are you passionate about providing opportunities to help people rebuild their lives?
The Mission is looking to expand our team of committed staff members who are dedicated to creating an environment where those who have nowhere else to turn can live with dignity, experience hope and see new opportunities.
Position Overview Under the supervision of the Manager of Team Care Coordination the Returning Citizen Community Reentry Program Case Manager provides direct case management services to homeless individuals, especially individuals in the re-entry population, with a history of criminal justice involvement. The Case Manager works towards the goal of moving clients quickly to an appropriate housing opportunity while addressing their specific needs, including substance abuse treatment, mental healthcare, physical healthcare, identification, and income development.
Qualifications For Position Education: Bachelor’s degree required, Master’s in Social Work or related field preferred
Experience: Minimum of three (3) years experience in case management. Preference for prior experience with re-entry population and with homeless individuals.
Skills and Abilities: Active learning and listening, critical thinking, monitoring, reading comprehension, written comprehension and expression, and understanding of addictions
Certifications and Licenses: Licensed Social Worker (LSW) or Licensed Clinical Social Worker (LCSW) preferred
Machine, Tools and Equipment Operated: Computer, Microsoft Office (word and excel), Homeless Information Management System (HMIS)
Other Requirements: Valid driver’s license
Job Specific Duties & Responsibilities Case Management - Provides direct case management services and support to individuals and clients, such as managing referrals and resolving issues
- Collaborates with key partners, including financial, housing, substance abuse treatment, and criminal justice agencies, in accordance with Rescue Mission policies, procedures, guidelines ad applicable state regulations
- Coordinates and provides direct counseling and supportive services to assigned clients.
- Participates in a team approach to treatment including coordinating client services with other Rescue Mission staff and other provider agencies
- Assists in securing housing, treatment plans and other referrals in support of client treatment plan
- Encourages client’s participation in recovery support programs
- Conduct assessments for individuals with a history of criminal just involvement utilizing the shelter who need substance abuse treatment services
- Develops, implements, reviews, revises treatment plans under supervision of Team Care Coordinator
- Facilitates the processing of client referrals and placements
- Monitor client outcomes
Documentation - Initiates timely documentation of services delivered
- Prepares and maintains client charts, roster, records, and reports
- Reviews charts to ensure all necessary documentation is complete
- Documents according to all licensure standards and established policies and procedures
Community Relations - Develops relations with other providers and referral agencies
- Understands, researches and analyzes community needs
- Uses analysis to provide program direction and goal recommendations
- Advocates on client behalf, policy, and program level
- Informs supervisor of industry trends and education needs
Safety - Tours physical facility to ensure safe environment for staff, clients, residents, and visitors
- Maintains clean and orderly work areas
- Assists with evacuations during drills and emergencies
- Notifies supervisors of facility equipment issues
Miscellaneous - Participates in staff meetings
- Participates in the determination of organizational policies regarding eligibility, program requirements, and program benefits
- Communicates program trends to supervisor
- Participates in ongoing training and education to maintain or obtain licensures/certifications
- Performs other duties as assigned
Annual Salary: $44,800
Schedule: Tuesday and Thursday 12:00pm to 8:00pm; Wednesday, Friday and Saturday 9:00am to 5:00pm
The Rescue Mission of Trenton is committed to ensuring that all current and prospective employees are afforded equal opportunities and treatment and a harassment-free work environment. The Mission provides equal employment opportunities for all without regard to any form of intentional or unintentional harassment or discrimination based on regardless of race, color, religion, sex, national origin, ancestry, citizenship status, age, disability, sexual orientation, marital status, genetic information, military or veteran status, pregnancy, gender identity or expression, breastfeeding, or any other category protected by applicable federal, state or local law.
Covid-19
Rescue Mission of Trenton requires all new employees to provide proof that they are fully vaccinated and have received a booster (where eligible) against COVID-19 prior to start of employment, unless the Rescue Mission of Trenton has granted the employee a medical or religious exemption. Employees who are not eligible for a booster at the time of an offer of employment provide proof they have received a booster upon eligibility and upload proof of same. Failure to provide proof of primary vaccination and booster will result in recession of a candidate’s offer of employment or disciplinary action up to and including termination.
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