Guest Service Representative (Front Desk Agent)

Location

Davis, CA | United States

Job description

Guest Service Representative - Staybridge Suites Woodland

Salary range: $16.00 - $17.25

Full Time or Part Time available, FT includes full benefits.

Start Your Journey with Midas Hospitality:

Midas Hospitality is seeking a dynamic Guest Service Representative to join our team at the Staybridge Suites hotel located in Woodland. This position will be responsible for arriving, departing and in-house guests as well as telephone inquiries regarding reservations, hotel information and guest concerns.

What You Will Be Doing:

• Face of the Hotel - Greets, registers, handles room assignments and all guest service-related items to the high-end brand standard compliance.
• Answers inquiries pertaining to hotel services; registration of guests; shopping, dining, entertainment and travel directions; acts as on-site concierge 24 hours a day.
• Keeps records of room availability and guests' accounts, discreetly.
• Computes bill, collects payment, adheres to proper policies and procedures for property management system.
• Acts as liaison between operations and sales department to uncover leads for future business.
• Ambassador of the IHG brand & Staybridge Suites.

The Ideal Candidate:

• Previous experience as a Front Desk Agent is preferred but not required.
• Experience in customer or guest service is a plus.
• Weekend / Holiday availability is required.
• Part time is available / Full Time is available.

About Us:

From humble beginnings in 2006 to an enterprise being driven by more than 1,000 people today, Midas Hospitality has never lost sight of our #1 priority - people. Currently, Midas Hospitality operates 40+ hotels in 14 states with a focus on select-service and extended-stay properties for leading brands such as Marriott, Hilton and IHG. At Midas Hospitality, we make room for people's dreams . That means building a company where people love to work, our financial partners love the results, and everyone loves the experience.

As a people-first organization, we offer opportunities to grow and benefits to flourish for anyone with a desire to serve others and a tremendous work ethic. We aim to competitively compensate our associates and reward their contributions.

Please visit our website for more information:

We offer a range of benefits including, but not limited to:

• Growth and development tools and access to learning
• Robust PTO policies
• Medical/Dental/Vision Coverage
• 401k matching
• Employee Assistance Program
• Discounted products and services

Midas Hospitality is proud to be a drug free workplace and equal opportunity employer.

The Salary Range for this role is $16.00 - $17.25 / hourly. This is the lowest to highest pay scale we in good faith believe we would pay for his role at the time of posting. We may ultimately pay more or less than the posted range, and the range may be modified in the future. An employee's pay within the pay range will be based on several factors including, but limited to, relevant education, qualifications, certifications, experience, skills, geographical location, sales or revenue-based metrics, and business or organizational needs.

Job tags

Salary

$16 - $17.25 per hour