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Location

Camden, NJ | United States

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Job description

Share Our Purpose. Be Yourself. Feel Valued. People are the heart of our business. As an American Water employee, you will be offered a competitive salary and health benefits package, along with opportunities to develop, grow, and evolve your career. Our benefits packages focus on key areas such as health & wellness, emotional & well-being, and savings for current & future goals. We are Beautifully Different. We strongly believe having diversity across our company makes us more successful and helps us provide essential services to our customers. We are stronger because we embrace different ideas, viewpoints, experiences, and backgrounds. American Water is the best choice for your next role! Click here for more information on our inclusion, diversity, and equity journey. About American Water American Water (NYSE: AWK) is the largest regulated water and wastewater utility company in the United States. With a history dating back to 1886, We Keep Life Flowing® by providing safe, clean, reliable and affordable drinking water and wastewater services to more than 14 million people across 14 regulated jurisdictions and 18 military installations. American Water’s 6,500 talented professionals leverage their significant expertise and the company’s national size and scale to achieve excellent outcomes for the benefit of customers, employees, investors and other stakeholders. As one of the fastest growing utilities in the U.S., American Water expects to invest $30 to $34 billion in infrastructure repairs and replacement, system resiliency and regulated acquisitions over the next 10 years. The company has a long-standing history of executing its core operations, aligned with sustainable best practices, through its commitments to safety, affordability, customer service, protecting the environment, an inclusive workforce and strengthening communities. American Water has been recognized on the 2023 Bloomberg Gender-Equality Indexfor the fifth consecutive year, ranked 18th on Barron’s 100 Most Sustainable U.S. Companies 2023 List, earned the U.S. Department of Homeland Security SAFETY Act designation and U.S. Environmental Protection Agency’s WaterSense® Excellence Award, among additional state, local and national recognitions. For more information, visit amwater.com and join American Water on LinkedIn, Facebook, Twitter and Instagram. Primary Role Coordinate production of printed materials including, but not limited to: bound books, business cards, wide format printing and mounting, laminations and large mailings. Receipt and processing of incoming and outgoing mail, packages, freight deliveries on loading dock and inter-departmental mail, correspondence, reports, and deliveries in accordance with established procedures. Mail pertains to USPS and Certified mail. Packages and freight deliveries pertains to UPS, FED EX, Amazon, Office Depot, etc.Key Accountabilities Print Production:

• Perform printing duties related to the duplication of high-quality marketing materials, board reports, and agendas.
• Operation of print machinery such as: envelope machinery, cutting devices, Cannon printers/copiers, Neopost and Northern Machine Works, etc.
• Keep customers informed of job status.
• Determine supplies, materials and equipment needed for jobs.

Mailroom:

• Process incoming and outgoing mail/packages/freight deliveries (loading dock) following appropriate safety procedures for all departments including Customer Service Center.
• Re-direct misdirected correspondence and deliveries to correct recipient(s), and, if necessary, notify appropriate individuals of the status of the misdirected correspondence or delivery.
• Maintain copier and postage machine equipment, including ordering copy paper, supplies, and service as required.
• Facilitate the remittance process pertaining to check attachments (from Accounts Payable and Cash Management.)
• Assist with loading dock inventory/cleanliness.
• Assist in minor building maintenance work, as needed.
• To perform these roles in such a manner that maintains a customer service focus, and according to company values and culture.Knowledge/Skills
• Working knowledge of Microsoft Office products, such as MS Word, MS Excel.
• Knowledge of mailroom processes.Experience/Education
• 1 year print production/mailroom experience.
• High School Diploma or GED.Work Environment
• Primarily an indoor environment.
• Ability to lift a minimum of 35 pounds is necessary.Hours/Schedule
• Full-time
• Monday-Friday. day shiftCompetenciesChampions safetyCustomer obsessedCultivates innovationNimble learningDrives ResultsCollaborates

American Water is seeking a Print Production and Mailroom Coordinator to join our team in Camden, NJ! Based out of our corporate office, this role will work out of our mailroom and print center. You will use a variety of printing equipment and software to complete day-to-day work requests, as well as accept packages, sort and deliver mail, as well as perform data entry. Our ideal candidate will have a positive attitude and strong customer service skills.

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