Location
Columbia, SC | United States
Job description
Day to Day:
- Provide technical support and professional customer service to end users.
- Troubleshoot and support Microsoft products: Word, Excel, Outlook, Visio, Project, Microsoft TEAMS, One-Note.
- Utilize ticketing system.
- Create and maintain documentation.
Required Skill Sets:
- 1+ year professional IT Support experience
- Strong MS Office experience (Word, Excel, etc.)
- Strong Outlook experience
- Great customer service skills
- ITIL, A+, and/or Security+ certifications – nice to have but NOT required
- Strong communication skills
Job tags
Salary
