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Location

Bend, OR | United States

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Job description

• Responding to client support requests.
  
• Contacting clients to find out the nature of the problem.
  
• Traveling to the client’s location or connecting via remote link.
  
• Troubleshooting hardware and software issues.
  
• Installing and maintaining hardware and computer peripherals.
  
• Installing and upgrading operating systems and computer software.
  
• Troubleshooting networking and connection issues.
  
• Advising on software or hardware upgrades.
  
• Providing basic training on computer operation and management.
  
• Completing job reports and ordering supplies.
  

Requirements

• Bachelor’s degree in Computer Science or Information Technology.
  
• Proven work experience as Desktop Support Engineer or Support Technician.
  
• Advanced knowledge of computer hardware systems, chipsets, memory modules, and peripherals.
  
• Knowledge of popular operating systems, software applications, and remote connection systems.
  
• Ability to solve complex hardware and software issues.
  
• Ability to travel and work after hours when necessary.
  
• Excellent interpersonal skills.
  
• Good written and verbal communication skills.
  

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Job tags

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Salary

$4,800 per month