Location
Springfield, MO | United States
Job description
The Campus Inn has proudly been serving Prime Inc. and its’ affiliates for over 20 years.
We are the welcoming committee for those individuals taking their first steps to building a rewarding driving career with Prime.
The Night Auditor is responsible for verifying and balancing all daily cash, checks, credit cards and direct bill entries and records. Employee will be responsible for all overnight front desk duties including but not limited to check-ins, check-outs and reservations.
Responsibilities:
- Greets guests in a friendly and professional manner.
- Engage each guest and listen attentively to their request. Resolve in a timely manner.
- Anticipate and address guests’ needs.
- Answer the telephone in a timely and professional manner.
- Keeps work area clean and organized.
- Run daily reports to check reservations for accuracy and identify any special requests.
- Verifies payment, room rate, and length of stay for each guest.
- Prepares a summary of cash, credit cards and direct bill activities.
- Balances front desk cash & check drop.
- Reports any unusual occurrences or requests to Management and/or on-site security.
- Learn and adhere to all fire and emergency procedures, to ensure guest safety and security. Assists in evacuation procedures.
Hours: 11pm-7am
- Experience in Guest Services beneficial
- Excellent communication, guest service and time management skills
- Must be able to organize and manage workload.•Knowledge of the hotel and transportation industries beneficial
- Excellent computer skills, specifically in Microsoft Office
- Must be able to work calmly in a faced paced environment.
- Must have a positive and professional upbeat personality with a desire to deliver outstanding customer service to our guests.
- Experience in cash handling, accounting procedure, critical thinking, and general administration tasks.
- Must be available between the hours 10pm-8am for Night Audit Shift
- Weekends and Holidays may be required.
Physical Requirements:
- This position requires constant standing and walking. Candidate must be able to lift and carry up to 5lbs. Candidate must be able to pass all job specific screenings prior to beginning employment with Campus Inn.
Job tags
Salary
