District Manager Sales & Operations CTSC - Northwest

Location

Washington State | United States

Job description

Requisition ID: 120607
Sponsorship Available: No 
Relocation Assistance Available: Yes 

Goodyear. More Driven.

The District Manager Sales and Operations - Commercial Tire Service Center (CTSC) will direct the center operations of an assigned region for Goodyear CTSCs. The position will lead the sales effort by example, personally executing the Target Account Process.

The District Manager Sales and Operations - CTSC will execute the Goodyear CTSC Business Strategy. Responsible for recruiting, hiring, training and mentoring Best-in-Class Center Management Teams. Partner with the Leadership Team to identify operational, growth, merchandising, real estate, marketing and human capital opportunities. Responsible for achieving an Annual Operating Plan to achieve profit, sales, units, productivity and establish action plans when goals are not met.

Primary Responsibilities

• Operational Leadership - Direct the development and execution of the district's AOP Plan through guidance and leadership to achieve or exceed AOP results. Monitor and measure execution of key processes identified by GCTSC leadership team.  Responsible for the day to day work flow of center operations and District P&L.  Identify and implement best practices across the as well as sharing best practices within the leadership team and peers. Execute center compliance with all customer process manuals.
• Associate Management - Direct the selection, development, and motivation of key management associates. Utilize succession planning to prepare for growth by developing the skills of direct reports. Lead through on-going center visits, verbal communication, timely feedback, positive reinforcement, written evaluations and performance feedback. Address performance concerns.
• Communication - Assesses market-level competitive dynamics and communicates intelligence and recommendations back to Business Leadership. Monitor and communicate within region, audit reports to identify trends, improve processes, administer corrective action and put controls in place. 
• Strategic Planning and Development - Create a culture that provides exceptional customer service at all levels. Create an environment where Goodyear is the brand and employer of choice. Maintain an in-depth and complete knowledge of competitor activity within the region. Analyze intelligence data and provide recommendations for future action plans. 

Required Education and Experience

• Bachelors degree or in lieu of degree 10 years of equivalent experience will be considered
• 5 or more years of experience managing a Sales or Operational Team
• Proven ability to execute AOP with clearly defined objectives
• Proven and consistent track record for meeting and exceeding Operating Targets
• Ability to travel (40-60%)

Desired Skills and Abilities

• Master's degree
• Strong computer skills with proficiency in Microsoft Office Suite - Prior experience with Database Systems
• Ability to direct and motivate people
• Able to set high standards for self and others
• Ability to monitor progress and provide constructive feedback
• Demonstrate a sense of urgency

Goodyear is one of the world's largest tire companies. It employs about 71,000 people and manufactures its products in 55 facilities in 22 countries around the world. Its two Innovation Centers in Akron, Ohio, and Colmar-Berg, Luxembourg, strive to develop state-of-the-art products and services that set the technology and performance standard for the industry. For more information about Goodyear and its products, go to .

The pay range for this position is 114740 - 213085 /yr; however, base pay offered may vary depending on factors such-as job-related knowledge, skills, experience, and market location. Selected candidates may be eligible for a number of benefits, including: medical, prescription, dental, vision, 401(k), life insurance, disability, tuition assistance, sick and vacation time, as well as tire discounts .

Goodyear is an Equal Employment Opportunity and Affirmative Action Employer. All qualified applicants will receive consideration for employment without regards to that individual's race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender identity, age, physical or mental disability, veteran status, genetic information, ethnicity, citizenship, or any other characteristic protected by law.

If you need reasonable accommodation to complete the online application, or any other part of the employment process, please contact the Goodyear Candidate Care Line at 330.796.4500.

Click here for more information about Equal Employment Opportunity laws, and here for additional supplementary information. 

Job tags

Salary