Room Attendant - Best Western, West Virginia

Location

Charleston, WV | United States

Job description

Room Attendant

SUMMARY:

Responsible for the cleanliness, arrangement and supply of all guest rooms in an assigned section.

RESPONSIBILITIES:

• Provide the highest quality of service to the customer at all times.
• Ensure guest satisfaction through room cleanliness and attention to guest needs.
• Clean (x) rooms per day following the Housekeeping Guidelines within an eight-hour work day while maintaining established standards.
• After proving ability to increase workload, clean extra guest rooms to receive additional compensation. Check fixtures, television, radio, and heating/cooling equipment for proper operation.
• Set heating/cooling equipment and radio on proper settings.
• Inspect room for maintenance needs and report on maintenance service requests.
• Perform daily general clean duties and changing of bedspreads, blankets, mattress pads and shower curtains as assigned.
• Log rooms cleaned on daily housekeeping report. Fold terry and linen while waiting for rooms.
• Clean, organize, and restock cart at the end of the day (terry, cups, toilet paper, rags, and fill spray bottles) 
• Deliver supply basket to laundry for restocking.
• Maintain cart, linen room, and vacuum cleaner cleanliness. 
• Turn in key and room status report to Guest Room Supervisor or front desk.
• Know how to operate laundry equipment and maintain public area cleanliness.
• Must wear proper uniform at all times in accordance with the Standards of Appearance. 
• Have a thorough knowledge of emergency procedures.
• Practice safety standards at all times.
• Be able to move luggage, packages, or furniture weighing up to 40lbs.
• Each associate will be required to follow the rules as found in the M&R Employee Handbook
• Perform other duties as assigned by management, of which the employee is capable of performing

Job tags

Salary