Scheduling Dispatcher Specialist

• Directly contribute to the successful completion of daily schedules by managing schedules within their assigned area and supporting fellow team members in the management of their schedules.

• Responsible for entering all required information correctly to the schedule for every inspection to allow easy transition of information to other departments

• Ensure that information used in ProntoForms, Microsoft Flow, Microsoft Excel, and other platforms that pull information from the schedule are accurate

• Develop and update standard operating procedures (SOP) within the Scheduling Department to make them more efficient

• Communicate any scheduling problem areas and provide options for resolution

• Fortify sustainable relationships and trust with clients through open and interactive communication through email and phone

• Take ownership of client complaints, provide appropriate solutions and alternatives promptly; follow up to ensure resolution

• Identify and assess the needs of our clients to achieve satisfaction

• Maintains customer confidence and protects operations by keeping information confidential.

• Assist Administrative Support Team, as needed, in answering phone calls from the main line

• Contribute to team effort by cross training in multiple departments to assist in the completion of project deadlines, as requested

• Interface with Operations, Owners, and Subcontractors to discuss impact of work and resolution of problems

Requirements of the Scheduling Dispatcher Specialist:

• BS/BA in Business Administration or similar relevant field
• 2+ years of previous work experience in a Scheduling or Administrative Position or related field is required
• Thorough knowledge of project scheduling concepts and components
• Excellent attention to detail, organization, and team collaboration skills
• Proactive problem solver with the ability to multi task, prioritize, and manage time effectively
• Strong phone contact handling skills and active listening
• Expert ability to effectively communicate with other disciplines or groups and resolve schedule conflicts
• Must have strong software skills with Microsoft Excel, SharePoint, Microsoft Outlook, Microsoft Word, and other related software programs

Other Key Requirements:

• 100% onsite, in-office role. NO REMOTE candidates.
• No sponsorships or visa holders. No Corp-to-Corp.

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About Relevante, Inc. the Recruiting Firm Representing the Client for this Job

Relevante is an accounting & technology direct hire recruiting and contract staffing firm. We help our Clients identify and recruit the best talent in the market and help our candidates win engaging and enriching jobs. Our Clients are some of the best companies to work for among F1000 and emerging fast growth companies in the region. Relevante has been consistently ranked as a fast growth company and one of the largest recruiting, accounting, and management consulting firms in the Philadelphia region. To stay connected with our network, please follow us on LinkedIn .