Pacific Coast Cleaning, Inc.
Location
El Cajon, CA | United States
Job description
Job Opportunity: Client-Focused Concierge Main Objective: Are you ready to be the driving force behind our client-facing operations? We're on the lookout for someone who can smoothly transition projects from estimating to active phases while keeping our clients dazzled and our team on track! Traits & Characteristics (WHO) - About You: Picture this: action-packed days, a team that feels like family, and a role where your can-do attitude is celebrated daily. If you're bilingual (English/Spanish), that's a bonus, but what we really crave is your infectious energy and passion for top-tier customer service. You thrive on the excitement of a fast-paced environment, tackling challenges with precision and a smile. Your knack for problem-solving and superb communication skills make you an excellent collaborator. Responsibilities: About the Role: • Admin Support for all departments • Manage Business Licenses • Collect, organize & distribute appropriate contract items to internal PCC staff • Implement contract mail out & return tracking system • Handle COI Requests & Management • Controlled Insurance Programs (CIP): • Oversee Controlled Insurance Programs (CIP) and Enrollments • Track Monthly Submittals and Subcontractor CIP participation • Assist in project Close Out procedures • Navigate Compliance/Credentialing Softwares (Vendormate, Compliance Depot, RMIS) • Download contracts and assemble in packages for key team members • Facilitate setup & maintenance of document organization company-wide • Manage filing for Apprentices (DAS 140 / DAS 142) and Preliminary Requests • Handle filing for Job Folders / Electronic Vendors • Assist with Insurance Audit Assistance & Renewals (Annual) • Coordinate Job Set Up and Close Out using Monday.com • Maintain files of working documents, including resolution paperwork • Operate Multi-line Phone System and manage incoming calls • Take messages & transfer to team members • Obtain Notary Certification • Provide Precon Client Concierge services: • Assist with Business Lic. and PCC Contact Info forms • Initial Safety Packages • Prior CRM experience preferred Join us in a role where your talents will flourish, supported by a vibrant team and a culture of continuous improvement. Be a piece of something exceptional, where your contributions make a meaningful impact every day. Qualifications: • Construction Administrative Support (2 years minimum) • Aligns with our Core Values • Thrives in creating and maintaining organization • Detail & Quality Focused • Excellent team Collaboration Skills • Self-starter • Action Oriented • Tech savvy; able to learn new software and systems quickly • Notary Certification (California) desired About Company: Pacific Coast Cleaning, Inc. (PCC) is a leading commercial and construction cleaning firm with over 20 years of proven expertise. Our capabilities encompass all types of projects; from complete ground-up developments to multi-family, airports, military, health care, and tenant improvement projects. Over the past decade, we’ve developed sparkling relationships with our clients by enhancing the appearance, viability, longevity, and overall value of their properties – while delivering on schedule. From post-construction cleanup to window cleaning and pressure washing, janitorial services, and more, we deliver reliable, affordable, and professional cleaning services. Our clients include some of the largest builders in California and we’re always seeking to partner with new clients who share a common commitment to excellence and professional business practices. At PCC we are committed to Integrity, Growth, Teamwork, Excellence & Empowerment.
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