Location
Charlotte, NC | United States
Job description
We have an opening for a Chick-fil-A Shift Lead position. The work schedule for this position will rotate to include a combination of opening, mid-shift, and closing. Working at Chick-fil-A is more than just a job, it's an opportunity to gain valuable skills and life experience that goes beyond just serving a great product in a friendly environment.
BENEFITS:
- Full Time Positons
- Flexible Schedules
- Additional Leadership Opportunities
- Scholarship Opportunities
- Educational Assistance Opportunities
- Free or Discounted Meals
- 401K Retirement Plan
- Health Insurance Available
Requirements:
- You must be hard-working, team-oriented, friendly, honest and have great customer service skills.
- Reliable transportation with a current driver's license is required
- Be authorized to work in the United States
- Be at least 18 years old
- Must have a High School diploma or equivalent
- Be available to work any time including Saturdays- time off can be given for special requests
- At least one year of prior experience in managing or leading teams in a restaurant setting
- Experience with audits/inspections
- Excellent verbal and written communication skills
- Hold a valid ServSafe Certification
- Cash management
Responsibilities:
- Serving guests by taking orders, handling cash and credit cards, making drinks and desserts by offering an immediate and respectful response to all guest's needs.
- Delivering meals to guests at their table or to a designated pick up area, and providing excellent customer service at all times.
- Maintain cleanliness of your work area and the dining room, parking lot and restrooms
- Stock sauces, cups, lids, etc. as needed to maintain throughout your shift.
- Effectively manage and lead a team of people serving our guests while maintaining our operating standards to provide the best hospitality and guest experience.
- Making deliveries
- Coaching, teaching and training team members on policies and procedures and creating a positive work environment for everyone.
- Collaborate with team members and team leaders to complete daily tasks
- Maintain food safety and cleanliness standards
- Demonstrate proficiency in understanding and analyzing hourly sales data
- Open and/or close the restaurant leading the shift as a key holder
Chick-fil-A, Inc. is a family owned and privately held restaurant company founded in 1967 by S. Truett Cathy. Devoted to serving the local communities in which its franchised restaurants operate, and known for its original chicken sandwich, Chick-fil-A serves freshly prepared food in more than 2,300 restaurants in 47 states and Washington, D.C.
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