Girl Friday Inc
Location
Tennessee | United States
Job description
Hey there, tax-season crusader! Ready to step into the spotlight and turn this seasonal gig into your year-round triumph? Imagine this: you, the hero of tax assistance, sweeping in with your stellar customer service skills to save the day.
Let's talk hours—flexibility is the name of the game, within the 7 AM to 11:59 PM ET window. You're the master of your schedule, but we're on the lookout for heroes willing to commit to a minimum of 25 hours a week. Feel the call for more action? Crank it up to 40 and embrace the heroic hustle.
So, what's on your superhero to-do list?
- Picture being the go-to guru for all things taxes, handling queries via phone and throwing in some video magic when the situation demands it. Oh, and don't be surprised if you find yourself diving into the chat realm too.
- Your superpower? Research, analysis, and acing the perfect solution for our tax-loving customers. No problem is too daunting for you!
- Ever fancied yourself a detective? You'll be guiding customers through the maze of prior years' returns and amendments.
- The exciting part? You're not just a customer service rep; you're an Intuit brand ambassador. Spread the love with your caring and empathetic vibes.
And because you're a detail-oriented superhero, everything gets documented—issues, solutions, and the epic follow-up actions.
Now, let's shine a spotlight on the qualities that set our top-performing heroes apart:
- Think of yourself as a problem-solving maestro. Challenges are your playground.
- Patience is your superpower, and stress? You give it a chuckle while sipping your coffee.
- Wordsmith extraordinaire, both in writing and speaking. Your communication game? Top-notch.
- Your superhero ears are always tuned in. Listening? Nailed it.
- Friendly? Check. Knowledgeable? Double-check. Your customer service game is smoother than silk.
- Navigating tools? It's in your DNA. Efficiency is your middle name.
Ready to don that virtual cape and join the adventure? Tax season is calling, and our heroes need to assemble! 🚀
Job tags
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