Crisis Response Specialist - COMCARE

Location

Wichita, KS | United States

Job description

Department: COMCARE

Pay:   $24.15 per hour | This position may also be eligible for a sign on bonus of $2,500 after 60 days of employment if selected applicant meets all policy conditions.

Work Schedule: Varied hours

Sedgwick County offers a comprehensive benefits package for full-time employees that includes health coverages, paid leave, regular compensation reviews, retirement plans, and professional development opportunities. For more detailed information, please visit our benefits page at SCBenefits .

Work as part of a team providing crisis intervention to meet the needs of members of the community and Certified Community Behavioral Health Clinic (CCBHC) patients who are in crisis. This includes responding to telephone calls on crisis intervention lines. Assess current level of dangerousness for clients who report a psychiatric crisis both by phone and in-office. Provide crisis case management services applying CCBHC practices, as needed. Work with adults and children to see that community resources are in place to meet the current needs of the client. Provide emergency services on a short-term basis. Assist with efficient functioning of the Emergency Services Office. Support suicide prevention efforts in the community while upholding the mission and vision of COMCARE of Sedgwick County.

Direct Service.

• Provide direct service to clients in responding to telephone calls on multiple crisis intervention phone lines while concurrently documenting calls.
• Address the immediate needs of walk-in/cop-in clients who present in the office with a psychiatric crisis.
• Transport clients to the hospital when applicable and necessary.
• Provide crisis stabilization services to individuals experiencing a mental health crisis while they are in the Crisis Stabilization Unit (CSU).
• Conduct risk assessments as needed to address safety of clients.
• Support consumer achieve treatment goals, coordinate with collateral contacts, medication education, crisis management, prompt client to complete daily living activities, monitor client one to one for safety or as needed.
• Provide transportation to support client attendance in medical appointments and other therapeutic goal related activities to include development of community resources, employment or education access, social or consumer-run activities and related supports.

Documentation.

• Complete all progress notes in accordance with CCBHC and COMCARE guidelines which meet requirements for medical necessity, goal-directed treatment and client response to treatment within prescribed timelines.
• Documentation meets minimum Medicaid standards for content and quality.

General Administrative Duties.

• Processing Medicaid, state hospital, Level II and PRTF screens as they are received in the Emergency Services office and recording the screen/s on the Emergency Services (ES) office electronic board.
• Processing half-slips for walk-in and cop-in clients, including entering client information onto the ES office electronic board in a timely manner.
• Provide comprehensive mental health treatment and secure the necessary COMCARE consents to release information. Submit necessary referral forms to team supervisor for approval or assignment in electronic health record (EHR).

Minimum Qualifications as defined by classification: Bachelor’s degree or be equivalently qualified by work experience or a combination of work experience in the human services field and education, with one year of experience substituting for one year of education. If no degree is present, applicant may substitute each one year of experience for one year of education. Per Sedgwick County policy, this is a driving level position that requires a valid US driver’s license without restrictions and current proof of automobile insurance. Must be able to safely operate a motor vehicle and meet driver qualification standards as set forth in Sedgwick County’s Fleet Vehicle Operation and Usage policy. Must have access to personal passenger vehicle to complete the driving duties of the position. Meet the specifications as outlined in the CMHC/CCBHC licensing standards and pass KBI, DCF child abuse check, adult abuse registry, and motor vehicle screens. Must complete orientations provided by Sedgwick County and COMCARE.

It is the policy of Sedgwick County not to discriminate in its programs or services, including employment, on the basis of race, color, sex, including pregnancy, gender identity and sexual orientation, age, national origin, ancestry or citizenship, marital status, religious or political affiliation, genetic information, disability, status as a member of the uniformed services or any other similarly protected status.

Sedgwick County is committed to making the application, interview, and pre-employment testing process accessible to qualified persons with disabilities as defined by the Americans with Disabilities Act. If you wish to volunteer information regarding any special assistance you may need, please contact the Sedgwick County ADA Coordinator at (316) 660-7050, TDD (Kansas Relay at 711 or 800-766-3777). Please do not use this phone number for employment questions.  Applicants are contacted only if they are determined to be qualified candidates. 

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