Fitness Center Floor Attendant

Location

Dedham, MA | United States

Job description

The role of the Fitness Center Floor Attendant is to serve as a key member of our fitness team. This individual will help to enhance the member experience by providing exceptional customer service and help to maintain the fitness center appearance, organization, flow of traffic, and cleanliness. This individual will be reporting to senor fitness staff. Experience in an exercise related field is not a requirement as the focus will be on supporting the member experience.

Job Responsibilities:

Customer service

• Answering calls
• Directing members through the physical space
• Meeting and greeting members and guests
• Making members and guests of all ages feel welcome

Floor Management

• Ensure proper usage of equipment (will be trained)
• Re-rack weights and equipment organization
• Ensure members and guests are abiding by club policies
• Close the fitness center (trash, tv's radio, desk, etc) alongside closing manage

Clerical duties

• Booking appointments for training and group classes
• Answering the phone
• Light copying/filing
• Reporting on fitness center/ equipment needs and issues

Cleaning

• Wiping/cleaning/dusting strength training, cardiovascular, and stretching equipment
• Vacuuming, dusting, and wet mopping stretching areas
• Vacuuming floor around cardio and strength training equipment

Job tags

Salary

$15 - $18 per hour