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Customer Service Representative


Nesco Resource


Location

Oklahoma City, OK | United States


Job description

Responsibilities include processing product returns from our customers including the necessary system research for appropriate credits and product disposition. This position also requires to perform standard warehouse duties, including but not limited to: unloading trucks, sorting and login packages, and cycle counts.

Essential Job Functions:
1. Process inventory and asset returns from RAs and STOs utilizing SAP and Mymediset systems, including product Complaints and Customer repairs.
2. Research inventory discrepancies by analyzing data in SAP and Mymediset systems.
3. Use appropriate transactions codes to document returns, including Credits to customers.
4. Extensive communication with the sales force, customers and other Smith and Nephew facilities, in and outside the U.S., via email, Excel, MS Teams and/or telephone.
5. Ensure compliance with all company processes and procedures.
6. Maintain an organized work area.
7. Perform other duties as assigned
8. Maintain and operate material handling equipment
9. Work in a team environment using the skills of communicating, listening and participating in developing continuous improvement in a fast-paced environment

Requirements:
High School diploma
Three to five years in a warehouse environment.
SAP knowledge a plus.(desired)
Knowledge of MS Excel desired.
Ability to read small print at different levels of lighting.
Capable of working independently and in a fast pace environment.
Excellent interpersonal, communication, analytical and time management skills.
Ability to lift up to 50 lbs. individually. Team lifting up to 70 lbs.
Able to work well with other team members.

Nesco Resource provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.


Job tags

Local area


Salary

$16 per hour

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