Location
Clarksville, TN | United States
Job description
Full job description
Reynolds American is evolving at pace - truly like no other organization.
To achieve the ambition, we have set for ourselves, we are looking for colleagues who are ready to live our ethos every day. Come be a part of this journey!
WE ARE LOOKING FOR A QUALITY SUPERVISOR
SENIORITY LEVEL: Experienced Non-Management
FUNCTION: Operations
LOCATION: Clarksville, TN
ROLE POSITIONING AND OBJECTIVES
Reports to
Quality Performance and Compliance Manager
Number of Direct Reports
5-6
Core Relationships
Internal – Product Quality Testers, Quality Supervisors
External -N/A
Geographic Scope
Local
Travel Required
N/A
WHAT YOU WILL BE ACCOUNTABLE FOR
- IWS Quality Pillar Member
- Review QIE( Quality Incident Elimination), CoCoE (Consumer Complains Eliminations), Quality Triggers
- Conduct Quality DDS meetings. (Daily Meeting)
- Attend SDS/Line DDS meetings.
- Participate in QIE/CoCoE improvement meetings.
- Participate in Gemba walks.
- Drive High Performing Culture
- Employee Engagement, 1:1 meeting w/ direct reports, coaching, training.
- Ensure employee recognition occurs as needed.
- Product Quality
- Product Sampling & Testing
- Non-conformance Management /Records Management
- Product/Material Quarantine Process including Rework.
- Back up for PQT’s
- Manage CDC and HPHC sampling.
- Release product as required.
- Consumer Complaint Investigation
- Supplier Management
- Factory test, Operational assessments
- FDA Inspections
- NPI
- Provide quality data to support submissions.
- Factory test, PMTA, MRTPA, SE’s
- Complete required FDA trainings
- EHS
- Pulsar Observations, monitor adherence to regulatory/company standards.
- Support implementation of programs to ensure compliance with Company EHS polices, Company Safety, Rules and regulatory requirements.
- Implement programs to support achieving Company EHS and ESG objectives.
- Responsible for operational integration of EHS programs that result in reduction of health & safety risk and environmental impacts.
- Understand responsibilities for compliance with regulatory requirements and Company standards.
- Complete EHS-required training.
- Immediately report all injuries and illnesses and participate in investigations and development of corrective actions.
- Participate in EHS programs as required by assigned site/role (e.g., PULSAR safety observation program, Safety Triggers)
CAN THIS BE YOUR FUTURE ROLE?
- Do you enjoy leading a group of highly energetic product quality specialists and have strong leadership capabilities?
- Have you worked in a highly dynamic environment that requires strict adherence to quality standards?
ESSENTIAL EXPERIENCE, SKILLS AND KNOWLEDGE
- BS Degree (Entry); OR associate degree with relevant experience (2+ yrs); or High School diploma or equivalent with relevant experience (5+ yrs).
- Strong Quality background or related field
- Experience with manufacturing reporting systema and databases
- Experience with Pilgrim a plus
- Previous experience in quality control, sampling and/or testing
- Knowledge of tobacco manufacturing processes, food GMP (a plus)
- Strong quality background (sampling, testing, calibration, metrology, qualification, validation, principles, and practical application) or technical background with capacity to gain Quality background.
- Effectively manage the work of others
- Ability to work independently and make decisions with minimal oversight.
- Strong interpersonal skills; exercise sound, risk-based decision making.
- Strong written and oral communication skills
- Expertise with Microsoft Office, quality systems, & computer applications
- Problem solving, root cause analysis, Plan-Do-Check-Act, CAPA
BENEFICIAL
- Willingness to acquire and maintain appropriate quality certifications for role.
- (CQE, CQA, Six Sigma, HACCP auditor, etc)
- Results oriented.
- Ability to prioritize and multi-task.
- Knowledge of TPMP regulation
WE ARE REYNOLDS AMERICAN—A member of the BRITISH AMERICAN TOBACCO GROUP
At Reynolds American, we are committed to our Purpose of creating A Better Tomorrow. This is what drives our people and our passion for innovation. See what is possible for you at REYNOLDS AMERICAN.
- Global Top Employer with 53,000 British American Tobacco employees across more than 180 markets
- Reynolds American certified as Great Place to Work
- Brands sold in over 200 markets, made in 44 factories in 42 countries.
- Newly established Tech Hubs building world-class capabilities for innovation in 4 strategic locations.
- Diversity leader in the Financial Times and International Women’s Day Best Practice winner
- Seal Award winner – one of 50 most sustainable companies
BELONGING, ACHIEVING, TOGETHER
Have you been on a career break for 18 months or longer? Are you ready to return to your career? If your answers to these questions is yes, we would love to hear from you. Regardless of why you took a break, we value you for all the skills you can bring to the workforce. Reignite your career, work flexibly, be part of a dynamic team and upskill yourself with on-the-job training and development support.
Collaboration, diversity and teamwork underpin everything we do here at Reynolds American. We know that collaborating with colleagues from different backgrounds is what makes us stronger and best prepared to meet our business goals. Come bring your difference!
SALARY AND BENEFITS OVERVIEW
Wage Information
- Annual Salary: Minimum: $82.000; Maximum: $110,000
- Bonus Target: 10%
Benefit Information
The following is a general summary of the competitive compensation and benefit plans we offer:
- Company vehicle for eligible employees
- Cell phone allowance for eligible employees
- 401(k) plan that offers opportunity to save on pre- and post-tax basis up to 50 percent of eligible compensation.
- Company matches 100 percent of employee pre-tax/Roth (401k) contributions up to six percent.
- Company contributes an additional 3% to 401(k) whether employee participates or not.
- Comprehensive health- and welfare-benefits package (including medical, dental, vision, and prescription drugs)
- Health Savings Account start-up contribution for employees in the high deductible health plan
- Flexible spending accounts for both Health Care and Dependent Care allowing employee to use pre-tax dollars to pay for qualified expenses during the calendar year.
- Employee assistance program offering 8 free counseling sessions, per each issue, each calendar year for employees and/or their family members.
- Company paid life insurance of 1x annual base pay ($50,000 minimum)
- Company paid accidental death or dismemberment coverage of 2x annual base pay ($50,000 minimum) through AD&D insurance.
- Voluntary insurances offered at group rates: employee and dependent life insurance, AD&D insurance, critical illness, accident coverage, disability buy-up, and auto & home insurance.
- Tuition reimbursement and student loan support
- Foundation Scholarship Program
- Confidential personal financial counselling service
- On-site health clinics and fitness centers at corporate, research and manufacturing locations
- A matching grants program that enables employees to direct and double their donations to qualifying charitable organizations of their choice.
- Health-care advocacy service
- Volunteer service opportunities
- Federal credit union membership through Allegacy Federal Credit Union
- Extensive training opportunities
- Paid Leave:
- Sick and Personal Time (exempt employees may be excused with pay for brief absences; non-exempt employees receive up to 6 days)
- Vacation (levels Below Senior Director receive 15 pro-rated days during first year of service; Senior Director and Officers receive 25 pro-rated days during first year of service).
- Holidays (Company recognized and two annual personal holidays to be used at the employee’s discretion)
- Parental Leave/Reduced Work Schedule
- Funeral Leave
- Short-Term Disability Leave
- Long-Term Disability Leave
- Jury Duty Leave
- Military Leave
- Released Time for Children’s Education
- Community Outreach Leave
- Other paid leave benefits, as required by state or local law.
Our organization offers a level of challenge, responsibility, and creativity for motivated employees that welcome opportunities for growth. We are also committed to employing a diverse workforce and valuing different perspectives, experiences, and talents to improve the company's potential for optimally achieving its business objectives!
Reynolds American Inc.and its affiliated companies are an Equal Opportunity/ Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability status. Only applicants requiring reasonable accommodation for any part of the application and hiring process should contact us directly via email at [email protected].
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