Genesys Lead / Consultant
Location
Wilmington, NC | United States
Job description
Role: Genesys Lead/Consultant
Location: Wilmington, DE
Primary Skills and responsibilities:
- Hands-on experience (10+) working with Genesys 8.5 along with Infrastructure deployments and Trouble shooting.
- 5+ years of experience in Linux OS experience is necessary.
- Experience in Change Management and Production Ticket resolution for any Genesys issues.
- Monitor and control all phases of development process and analysis, design, construction, testing, and implementation as well as
- provide user and operational support on applications to business users.
- Collaborate with other teams to recognize and help adopt best practices in reporting and analysis: data integrity/quality, pipelines analysis, validation, and documentation.
- Experience in programming skills in Java and Spring is a +
Must have Skill: Genesys and Linux OS
Good to have: Java.
Job tags
Salary
