Automotive Quality Assurance Engineer

Location

Southfield, MI | United States

Job description

The Quality Assurance Engineer is responsible to manage ongoing Sharp business with Ford/GM/FCA/JLR and Tier-1’s but will not be limited to these customers. In addition to quality experience, electrical, electronic circuit experience, and mechanical aptitude is required for this position.

• Coordinates Quality activities to meet customer objectives and satisfaction.
• Monitor, Evaluate, and Generate Warranty reports using Sharp systems and Customer systems for OEM and Tier 1 customers assigned.
• Manage Warranty Chargeback Evaluation from OEM and Tier 1 customers assigned.
• Manages Local Representatives at global customer sites and works continuously with them and Sharp Japan to meet Sharp and customer scorecard objectives.
• Continuously improve the capabilities of the Local Representatives to be the face of Sharp and trusted first responders for the customer.
• Able to talk confidently with customers to reassure them and to build strong relationships. Develops trusting and professional 2-way relationships with customers by keeping them happy while managing costs.
• Works with local representatives to make sure that sorting is managed properly and according to inspection standads and the SOW. Verifies that costs are appropriate and approves them for work done by third parties.
• Ensure that problem situations at customer sites are managed quickly and effectively. Ensures that the Local Representatives coordinate immediate containment and direct the activities within Sharp to deliver proper Corrective Action Report (8D) submissions to the customers within prescribed time limits.
• Understands “automotive” demands and knows what steps are required to meet them.
• Understands both Advanced and Reactive Quality and can fluently work in either environment.
• Understands Sharp standards and products. Able to act as a subject matter expert on both.
• Willing and able to travel and work globally.
• Required travel to both Sharp and customer manufacturing plants to handle first level escalations on both development and launching programs.
• Understands and operates within ISO/TS/IATF requirements and procedures.

• Preferred: BS/BSEE, Six Sigma Certifications, or CQE
• 7 years of experience in automotive manufacturing
• Extensive knowledge of Quality Certifications: AIAG, Six Sigma Certifications
• Experience with APQP, PPAP, 8D, BIQS, Q1, SPC, 6-Sigma, IATF, etc. will definitely make the candidate more attractive.
• International experience and ability to travel globally.
• Experience with OEMs
• Moderately proficient with all Microsoft Office applications but very proficient in Excel (able to sort, pivot, and filter data to draw valid and statiscally relevant conclusions).
• Must be able to effectively communicate in the English language (written and verbally).
• This position will be through Sharp’s partner Trilogy and consideration of conversion to SEC position at a later time. Benefits are available thru Trilogy.

ABOUT US: Sharp Electronics Device Division (SECD)

Sharp Electronics Automotive Group is responsible for the design and manufacturing of various display technologies for automotive applications. The demand for these products has been steadily growing in cars and Sharp is leading these efforts to provide cutting edge technologies for our automotive customers.

Compensation for this position

The compensation range for this role is $73,500-$120,000. The listed salary range or contractual rate excludes bonuses, incentives, differential pay, and any other forms of compensation or benefits. The starting salary will be determined by several variables, including but not limited to experience, education, training, certification, and location. You may also be eligible to receive an annual discretionary incentive award, commissions, and program-specific awards, which are subject to the rules governing these programs.

Sharp Electronics Corporation is an equal opportunity employer – minority/female/disability/veteran

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