Program Manager, SAF Programs Mobile
Location
Portsmouth, VA | United States
Job description
Please use Google Chrome or Mozilla Firefox when accessing Candidate Home.
By joining the American Red Cross you will touch millions of lives every year and experience the greatness of the human spirit at its best. Are you ready to be part of the world's largest humanitarian network?
Join us-Where your Career is a Force for Good! Job Description: WHY CHOOSE US? As one of the nation's premier humanitarian organizations, the American Red Cross is dedicated to helping people in need throughout the United States and, in association with other Red Cross networks, throughout the world. When you join our team, you have a direct impact on a meaningful mission, and you can help save lives every day. If you share our passion for helping people, join us in this excellent career opportunity.
Work where your career is a force for good. We are committed to the diversity of our workforce and to delivering our programs and services in a culturally competent manner reflecting the communities we serve. Our work environment is collaborative, respectful, and inclusive with a focus on building allyship and a culture of belonging that empowers all team members. Come to learn, grow, and succeed while sharing your passion for making a difference.
The Red Cross supports a variety of cultural and community resource groups for employees and volunteers. From the Ability Network, our Asian American & Pacific Islander Resource Group, the Latino Resource Group, and Red Cross PRIDE, to the Umoja African American Resource Group, our Veterans+ Resource Group, and the Women's Resource Group, these networks provide connections, mentoring and help give voice to important concerns and opinions.
At the American Red Cross, your uniqueness can shine!
The American Red Cross is currently seeking a Mobile SAF-IS Regional Program Manager at Naval Medical Center Portsmouth, Naval Station Norfolk, and surrounding areas to support the Service to Armed Forces and International Services Division mission. This position is regional, but also part of our mobile staff which requires meeting strict medical and security clearances prior to employment. In this role worldwide deployment is a condition of employment. Mobile staff members typically deploy for 6 months at a time typically, approximately once every 18-24 months, and can be sent to any military base in the world.
WHAT YOU NEED TO KNOW (Job Overview): Manages and administers the delivery of American Red Cross services to meet the needs of United States military members, veterans, and their families in accordance with Red Cross policies and procedures. Also responsible for the management and administration of American Red Cross Service to the Armed Forces (SAF) and International Services (IS) U.S. programs and services to include International Humanitarian Law (IHL), Youth Action Campaign (YAC) and Restoring Family Links (RFL), within their area of jurisdiction. This is accomplished through managing volunteers and working with other Red Cross departments.
The candidate must reside no more than 45 minutes from Portsmouth VA. You must be able to deploy Internationally for 6 months . WHERE YOUR CAREER IS A FORCE FOR GOOD (Key Responsibilities):
- Relationship Management and Community Outreach: Serves as the "face" of the Red Cross at assigned location.
- Builds strong relationships with military leadership, key organizations, and community leaders.
- Cultivates relationships and partnerships with external constituents in the local community, including government organizations, corporate partners, civic organizations, and other community charitable and nonprofit agencies with the purpose of furthering the mission of the Red Cross. Outreach includes command meetings, education briefings, presentations, or information sessions.
- Volunteer Management: Manages a volunteer engagement program and cycle to enable delivery of all Red Cross programs and services on a military installation and in their local community. Manages Volunteers who will be the primary resource to administer the delivery of American Red Cross services to meet the needs of United States military members, veterans, and their families in accordance with Red Cross policies and procedures. When volunteers are unavailable, the manager is responsible in delivering the mission specific services.
- Service Delivery Management: Ensures the consistent delivery of SAF and IS U.S. services to all clients in their area.
- Provides supervision of volunteer Service Delivery staff.
- Coordinates services to military treatment facilities and VA hospitals through rehabilitation programs, material assistance, resiliency training and morale items and support.
- Ensures community outreach, to include command meetings and education briefings, presentations, or workshops.
- Manages support services to military members and their families to include family follow-up information and referrals, and other related services.
- Develops outreach strategies aimed at promoting International Services U.S. programs to the community and ensuring the local community is aware of what programs and services are available.
- Financial and Reporting Management: Develops and manages budgets and expenditures to ensure programs are operating within budget to support all programs and services. Monitors and reports on the outcomes and results of programs and services to ensure organizational accountability and makes recommendations for continuous improvement to ensure metrics are consistently met.
- Support building and cultivating external relationships with community leaders, military leaders, government and civic organizations and other charitable agencies. Outreach includes command meetings, education briefings, presentations or information sessions with community service organizations, local schools, etc.
- Manage a volunteer program to meet the workforce model and to enable delivery of programs and services. Assist with developing recruitment plans and provide supervision of volunteer staff. Helps ensure volunteer staff ratio reflects the diversity of the population being served.
- Work with internal partners to ensure the efficient and consistent delivery of programs and services to all clients in their area, including follow up and referrals.
- Track and provide reports related to organization metrics.
- Manage expenditures to ensure programs are operating within budget. Monitor and report on the outcomes and results of programs and services to ensure organizational accountability and make recommendations for continuous improvement to ensure metrics are consistently met.
- Individual contributor with comprehensive knowledge in specific area. Ability to execute highly complex or specialized projects; adapts precedent and may make significant departures from traditional approaches to develop solutions.
WHAT YOU NEED TO SUCCEED (Minimum Qualifications): - Bachelor's degree required.
- Experience: Minimum 5 years of related experience or equivalent combination of education and related experience required.
- Management Experience: Yes
- A current, valid driver's license with good driving record is required.
- Skills & Abilities: Requires strong computer skills.
- Public speaking skills and the ability to communicate effectively verbally and in writing are required.
- Must have strong interpersonal skills and the ability to work well in an individual or team environment.
- The ability to balance multiple priorities is essential.
- Familiarity with military culture, regulations and protocol is strongly desired. Experience with American Red Cross programs and services are desired.
- Ability to work on a team.
Travel: Travel is required. FOR MOBILE POSITIONS ONLY (Domestic and Overseas settings) Some positions are designated as "Mobile" and subject to unique job requirements. SAF Mobile Staff perform the same basic job responsibilities as non-mobile staff in regions. In addition to those responsibilities, this special workforce is also required to deploy on short term temporary assignments, serving alongside military members who are deployed to designated theaters of operations anywhere in the world. Mobile staff must be ready to deploy whenever called upon, and to do so are required to meet and maintain specific medical and other readiness requirements. Requirements unique to mobile positions include the following:
Support both the day-to-day operations and emergency needs of the Hero Care Center as a member of the Hero Care Network Contingency Team. • Completes all trainings and requirements to maintain casework proficiency, to include working shifts and participating in readiness drills. • Responds to emergency, surge, and disaster situations, as needed. To maintain readiness, staff must: • Maintain all medical and security requirements • Engage in annual deployment familiarization program to include trainings and meetings • When activated to deploy, participate in additional trainings and meetings to prepare for deployment MOBILE STAFF (Overseas settings only): In addition, mobile staff based overseas may also be responsible for managing the promotion and delivery of all Red Cross services to clients within their jurisdiction. This may include: • Ensuring Training Services programs are supported and promoted in their jurisdiction and that there are sufficient trained volunteers to provide classes • Ensuring Disaster Cycle Services are provided including responding to local, regional and division level disasters and acting as a planning partner for local emergency management and response activities
• Establishing and maintaining a positive and mutually beneficial relationship with local Armed Forces Blood Service Programs The above statements are intended to describe the general nature and level of work being performed. They are not intended to be an exhaustive list of all responsibilities and duties required. Mobility Requirements: • U.S. citizenship is required. Must be able to obtain a secret security clearance and a no-fee U.S. passport. • Worldwide mobility is a condition of employment and an essential function of this position. • Must accept work assignments anywhere in the world, including conflict areas, where the American Red Cross is providing services to members of the military and their families. • Must meet strict medical and physical requirements, including immunizations required by the U.S. military. • May be required to wear military uniforms, and live and work in harsh and stressful environment in conflict areas. • Periodically accompanies the military on deployments. WHAT WILL GIVE YOU THE COMPETITIVE EDGE:
Ideal candidates will have a passion for supporting military members with the physical stamina and emotional capacity to live and work alongside deployed military members in harsh climates and difficult environments. SAF/IS employees are servant leaders supporting deployed military members through difficult and challenging issues. Candidates
need to thrive on service and teamwork. Candidates must be adaptable with an ability to manage through ambiguity engaging others in problem solving complex issues.
* Combination of candidate's education and general experience satisfies requirements so long as the total years equate to description's minimum education and general experience years combined (Management experience cannot be substituted).
Physical Requirements: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this Job, the employee is regularly required to sit; use hands to handle or feel; and talk or hear. The employee is frequently required to reach with hands and arms. The employee is occasionally required to stand; walk and stoop, kneel, crouch, or crawl. The employee must frequently lift and/or move up to 15 pounds and occasionally lift and/or move up to 30 pounds.. The work environment will consist of moderate noise (i.e. business office with computers, phones and printers, light traffic). The employee must have the ability to work in a small cubicle and have the ability to sit at a computer terminal for an extended period of time.
DISCLAIMER: The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this position. They are not intended to be construed as an exhaustive list of responsibilities, duties and skills required of personnel so classified.
WHAT WILL GIVE YOU THE COMPETITIVE EDGE (Preferred Qualifications): Core Competencies: • Relationship building. • Networking. • Increase programs. • Experience with the military is required. • Experience with volunteer workforce. • Management experience. • Computer savvy. • Outgoing personality. • Public speaking. BENEFITS FOR YOU: We take care of you, while you take care of others. As a mission-based organization, we believe our team needs great support to do great work. Our comprehensive benefits help you in balancing home and work. With our resources and perks, you have amazing possibilities at the American Red Cross to advance the learn.
• Medical, Dental Vision plans
• Health Spending Accounts & Flexible Spending Accounts
• PTO + Holidays
• 401K with 5% match
• Paid Family Leave
• Employee Assistance
• Disability and Insurance: Short + Long Term
• Service Awards and recognition
Apply now! Joining our team will provide you with the opportunity to make a difference every day. The American Red Cross is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law.
Interested in Volunteering?
Life's emergencies don't stop, and neither do American Red Cross volunteers, who represent more than 90 percent of our workforce to help prevent and alleviate human suffering. You can make a difference by volunteering in a position that appeals to you and allows you to use your unique skills and talents. The Red Cross relies on generous volunteers who give their time and talent to help fulfill our lifesaving mission.
Visit redcross.org/volunteertoday to learn more, including our most-needed volunteer positions.
To view the EEOC Summary of Rights, click here: Summary of Rights
Job tags
Salary
