Office Coordinator - OB/GYN (Altoona, PA)

Location

Altoona, PA | United States

Job description

University of Pittsburgh Physicians is hiring a full-time Office Coordinator to join their OB/GYN office in Altoona, PA! This is a very fast-paced OB/GYN specialty practice, and this position will be overseeing staff and their schedules to ensure staff availability/coverage requirements caused by vacations, sickness, or peak loads. 

Hours for this position will Monday through Friday, daylight hours with no evenings, weekends, or holidays! Previous office management experience highly preferred. 

Responsibilities:

• Obtain accurate demographic, next of kin, insurance information including referrals/authorizations.
• Ensure patient scheduling is accurate.
• Develop and maintain a patient-centric culture, centered around patient arrival and follow up activities in line with the consumerism initiatives, if applicable.
• Monitor and meet practice specific benchmarks inclusive of point of service and scheduling (inclusive of template management for timely patient access), if applicable.
• Manage front office staff in practice. Work closely with manager to ensure specific needs are met. Coordinate scheduling and staff assignments.
• Work denial work queues in conjunction with the CBO.
• Ensure accuracy for all daily charge input, both inpatients and outpatients of CPT and diagnosis codes.
• Oversee orientation/training including cross training to ensure staff availability/coverage requirements caused by vacations, sickness, or peak loads.
• Compile departmental data on patient caseload and physician intervals to ensure appropriate staffing levels.
• Ensure a positive customer service atmosphere and interactions in office areas through ongoing training/development/monitoring of staff. Seek physician/staff feedback to ensure interactions are appropriate. Investigate/resolve customer complaints.
• Collaborate with manager in selecting, monitoring and evaluating front office staff.

Job tags

Salary

$17.82 - $27.42 per hour