Location
Traverse City, MI | United States
Job description
ESSENTIAL FUNCTIONS
- Interacts with crew members and customers using “Tropitude” (Tropitude is our “mojo” and what makes Tropical Smoothie Café fun and different and means having energy and creating a positive atmosphere).
- Delivers ‘Unparalleled Hospitality’ to each customer that visits our cafe.
- Knowledgeable and proficient in each position within the cafe.
- Successfully complete the Café Basics Training Program and Certified Trainer Program.
- Ensures each station is operating to Tropical Smoothie Cafe’s standards.
- Trains, leads and coaches crew members during each shift to ensure brand standards are upheld.
- Uses tools to accomplish goals, manage labor and control inventory.
- Performs any additional tasks necessary to run the cafe.
REQUIRED EXPERIENCE
Experienced Food Service Member.
Legally able to work within the State and Federal
guidelines.
PHYSICAL REQUIREMENTS
- Continuous standing and walking throughout the duration of each shift.
- Bending, lifting and carrying up to 40 pounds to perform duties like stocking, refilling ice or taking out
- trash.
- Constant face-to-face interactions with crew members and customers.
- Safely navigate in a fast-paced cafe environment.
- Ability to multi-task and remain positive in sometimes stressful working conditions.
WORKING CONDITIONS
- Most shifts are between six to eight hours, but this may vary.
- Crew Leaders can expect to have some early mornings (6:45am), late evenings (10pm), weekend and/or holiday hours and may have additional opening/closing responsibilities.
- Lead Crew Members by demonstrating Tropical Smoothie Cafes core values in all interactions.
- Comply with the Tropical Smoothie Cafe uniform and personal hygiene polices for each shift.
Fun, fast-paced & upbeat environment with no fryers!
Tropical Smoothie Cafe is a Fast Casual restaurant franchise. These locations are locally owned and operated in Northern Michigan.
We pride ourselves on having a positive and upbeat work environment.
Job tags
Salary
