BIGGBY COFFEE
Location
Holland, MI | United States
Job description
At BIGGBY COFFEE, we exist to support you in building a life you love!
Biggby Coffee Company Values:
We exist to:
Love People.
We believe that:
Coffee brings people together.
When you love the world,
the world loves you back.
Everyone deserves to feel special.
We value:
Making friends.
Having fun.
Being yourself.
Sharing great coffee.
We promise to be:
The friendly coffee community!
Main Responsibilities of a Store Manager
● Responsible for every aspect of everyday supervision of store outlets
● Responsible for resources management
● Takes care of stock, staff, and sales management
Store Manager Job Description
We are looking for an experienced and skilled store manager with remarkable skills, who will run a store effectively and with attention to detail.
Our store manager candidates are required to be in constant contact with the staff and customers. They need to be able to ensure their staff provides the highest quality customer services and monitor the overall financial performance of the store.
The responsibilities of a store manager are to greet the staff and customers, provide them with what they need, give intelligent recommendations and suggestions, build customer and brand trust, assist the staff with anything they need and make sure the customers have a great experience.
More importantly, a perfect store manager candidate should be reliable, accommodating, courteous, and friendly to ensure that the customers are fully satisfied.
Responsibilities of a Store Manager
● Recruiting and appraising staff
● Training and supervising staff
● Managing budgets
● Maintaining financial and statistical records
● Dealing with customer complaints and queries
● Overseeing stock and pricing control
● Maximizing profitability and productivity
● Motivating staff to meet sales targets
● Setting sales targets
● Ensuring compliance with safety and health regulations
● Preparing promotional displays and materials
● Liaising with management
● Taking care of promotional prospects, benefits, and salaries of their staff
● Providing opportunities for staff advancements
Store Manager Job Requirements:
● Commercial awareness
● Confidence
● Resourcefulness
● Organizational skills
● Team working skills
● Verbal communication skills
● Numerical skills
● Excellent IT skills
● Enthusiasm
● Executive skills
● Problem-solving skills
● Showing initiative
● Setting a good example
Biggby Coffee is a fast-growing, purpose-driven, 100% franchised gourmet coffee system. We are looking for people who bring an enthusiastic attitude and reliability every week. You will need a desire to grow and to learn the Biggby systems that provide exceptional products and services for our customers. An appreciation for the value of each customer that stops by our store is mandatory. Several positions/roles available. We make growth opportunities available and have seen many staff rise from baristas all the way to assistant manager and manager positions. All it takes is a great attitude and strong effort levels. We can train you to do the rest!
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