Project Coordinator

Location

Charlotte, NC | United States

Job description

Who we are

Asfalis Advisors is a professional services training and advisory company specializing in crisis management and business resilience. Our purpose is to protect the legacy of leaders globally through business resilience. The way we fulfill our purpose is through helping organizations currently in crisis or supporting organizations to create their systems and infrastructure to prevent them from being caught off guard. Additionally, we are:

• Purpose-driven
• Focused on adding value.
• Unmatched in the level of energy and engagement we bring to crisis management and business resilience.

We live our Core Values

Our Core Values are the only non-negotiables in our business. They are the heartbeat of our culture and the glue that ties us to our employees, customers, and partners. At Asfalis, we live our work and personal lives in a manner that exemplifies our values:

• Be bold, be brilliant, be brief.
• Show up.
• Treat the Janitor like you treat the CEO.
• Know your stuff.
• Operate in truth and show integrity.
• Make an intentional impact in the community.

Who We Are Seeking ... Are You ...?

• Eager to learn, hungry, self-starter who is thorough in your work.
• Excited to work with other experts in a growing, dynamic organization with boundless potential.
• Aligned to Asfalis Core Values

Purpose of the role

The primary purpose of the Project Coordinator role is to:

1. Support the planning, execution, and completion of homeland security and emergency management projects.
2. Lead and coordinate projects to ensure they are delivered on time, within scope, and in compliance with quality standards.
3. Attentive, detail-oriented individual with excellent organizational, communication, and multitasking skills.

The Ideal Candidate

1. Has 3-5 years of experience in a project coordinator role and has the ability to build relationships and strategic partnerships.
2. Is an active listener, focuses on customer pain points and is driven by providing value through service delivery.
3. Is emotionally intelligent, self-aware, and committed to delivery excellence.
4. A self-starter that can work in a fast-paced environment.
5. Takes ownership and responsibility for their actions.

Working from established requirements, this role will collaborate with our clients and internal team. The following are the desired outcomes and key results:

Responsibilities

1. Initiate and implement projects with clearly defined purpose, scope, and objectives.
2. Establish relationships with key internal and external stakeholders.
3. Develop integrated project plans outlining milestones and deliverables.
4. Manage the time, cost, risk, and quality metrics for each task.
5. Ensuring proper Change management where applicable.
6. Ensure quality standards and requirements for deliverables and products.
7. Monitor and control project progress and budget.
8. Support new and existing business development.
9. Establish and manage an operational dashboard for control deadlines, budgets, quality, customer satisfaction, and team performance.
10. Coordinate project management activities, resources, equipment, and information.
11. Assign tasks to internal teams and assist with schedule management.
12. Analyze risks and opportunities.
13. Monitor project progress and handle/escalate issues.
14. Create and maintain comprehensive project documentation, plans, and reports.

Minimum Requirements

1. Bachelor's degree in business administration or related field.
2. 3-5 years' experience as a Project Coordinator managing projects from conception to delivery.
3. 3-5 years' experience using computers/technology such as Word, Excel, Outlook, Project management tools such MS Project, Asana, Monday.com or Jira.
4. Strong client-facing and teamwork skills.
5. Solid organizational skills, including multitasking, budgeting, and time-management.
6. Proven experience facilitating discussions and leading meetings.
7. Ability to travel to support internal company needs and customer engagements.

Key Performance Indicators (KPIs) Role is Responsible for

1. Asfalis core value metric score
2. Customer Net Promoter Score (cNPS)
3. Response Times to internal and external clients
4. Quality Assurance
5. Efficiency
6. Customer Service

Preferred Qualifications

1. 5 years' experience as a project coordinator leading Emergency Management, Business Continuity or Risk Management
2. Project Management Certification, PMP

Job tags

Salary