LaQuinta Inn and Suites Unversity Parkway Orem Ut
Location
Orem, UT | United States
Job description
Do you have a passion for service and love to put a smile on people’s faces? Then you might be an excellent fit for the hotel front desk agent position on our guest services team! You’ll welcome guests, manage their account information, and ensure they have everything they need for an exceptional stay. Job seekers interested in working in a high-energy environment with growth opportunities.
SHIFTS OPEN:
- Friday: 3 PM-11 PM
- Saturday: 3 PM-11 PM
- Saturday 11 PM - 7 AM (overnight)
- Sunday: 3 PM-11 PM
Responsibilities:
- Welcome, register, check-in, and check out guests staying at the hotel, provide keys and room numbers, and record credit card information
- Connect with the housekeeping department to ensure guest accommodations are ready
- Manage room bookings in-person, online, and through incoming calls, and answer inquiries about guests’ needs, including questions about available rooms, amenities, room rates, special requests, and rewards programs
- Mitigate customer complaints as needed
- Bookkeeping: keep accurate records of all hotel guest account information
Qualifications:
- Working knowledge of Microsoft Office and reservation management systems
- High school graduate, GED recipient, or equivalent
- 1 year of experience in the hospitality industry as a hotel front desk agent, hotel receptionist, or guest service specialist preferred
- Possesses strong customer service skills, interpersonal skills, organizational skills, and time management skills
- Well-versed in taking telephone calls and handling stressful situations
About Company:
We are La Quinta Inn, we are family oriented. And look for hard working people like ourselves. We all work together as a team and help one another grow and succeed in the business. Our longest Employee we have has been here for 20 years so we really strive to find good candidates that want to stay here for some time. Its not just about work work work all the time either we do like to have some fun! Once a month we do a big family lunch just to sit back and relax with each other and get our mind away from work. If this sounds like a company you would want to work for then please apply you wont regret it!
Job tags
Salary
