Location
Centennial, CO | United States
Job description
A Small Community Bank with Big Opportunities!
If you thrive in a fast paced, entrepreneurial work environment and have 2-3 years + experience with a bank or credit union working in a branch, operations, or accounting, we would love to speak with you about this position.
POSITION TITLE :
Bank Operations Trainee
POSITION OVERVIEW:
Engage with customers and teammates in the bank operations department in helping set controls, assisting with wire transfers and ACH products and services.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
- Particpate in hands-on training, review and learn operational proceedures including Wire Processing, Daily Exception Items: Non-Post, NSF Processing, Outgoing Returns, Chargebacks, Adjustments, Encoding Errors, Dormant and Inactive Account Review.
- Process ATM/Debit Card Reg E dispute requests, ACH, IP and Exposure monitoring, Mobile Deposit Verification.
- Help Monitor BSA Reports and Alerts, Currency Transaction Reports
- Work with internal computer systems to Track accounts for Reg D violations, Stop Payment Verification
- Understand and comply with all requirements, laws and regulations applicable to position.
- Participate in projects related to payments initiatives of the bank.
- Other duties and projects as assigned depending on experience.
SKILLS AND ABILITIES:
- Attention to Detail - Ability to work independently and as a member of a small team.
- Analytical Problem Solving - Collects and researches data, develop alternative solutions to resolving problems and improving processes.
- Project Management - Develops project plans; Manages project team activities.
- Customer Service - Respond promptly to customer needs; Solicit customer feedback to improve service;
- Quality Management - Looks for ways to improve and promote quality; Demonstrates accuracy and thoroughness.
- Ethics - Treats people with respect; Keeps commitments; inspires the trust of others; Works with integrity and ethically; Upholds organizational values.
QUALIFICATIONS & EXPERIENCE:
- Minimum of 2-3 years of experience in a bank or credit union in payments, or other back-office operations.
- Demonstrated competence in resolution of operational issues.
- High School Diploma or GED required.
- 4-year University Degree desired.
- Excellent oral and written communication skills,
- Basic knowledge of Microsoft Word and Excel
- Detail oriented along with excellent organizational, problem solving, follow-up, and excellent Customer Service Skills.
- Strives to continuously Build Knowledge and Skills.
By joining our dynamic team as a key member of the Bank Operations group, you will experience our unique culture as a boutique commercial and digital payments bank. We foster a collaborative environment that encourages growth and offers numerous advancement opportunities.
Tim Pendergast
Founder & CTO
Phone: 303-886-0405 | e-mail: [email protected]
Job tags
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