Pilgrim Furniture City
Location
Milford, CT | United States
Job description
Front Office Associate
About Pilgrim Furniture and Mattress City
Since 1961, Pilgrim Furniture and Mattress City has developed a well-earned reputation for offering a wide variety of quality furnishings, all at affordable prices. From living rooms, bedrooms and dining rooms to accessories and more, you’ll always find the selection and service you demand at a price you deserve!
Job Description
Primarily responsible for assisting and processing customer sales paperwork, answering and trouble shooting customer questions and concerns with the utmost professionalism and efficiency. Receiving, placing and routing telephone calls to and from customers and vendors.
Responsibilities/Duties/Functions/Tasks:
Provide a variety of supportive services and related activities as directed by the Front Office Manager and Assistant Manager. Interact with customers, vendors and the public on a daily basis by:
Reviewing and processing customer’s sales orders
Accepting and recording cash, check or credit card payments from customers
Processing individual daily deposit of monies
Receiving, placing and routing telephone calls
Scheduling delivery and pick-up of customer merchandise
Reconfirming deliveries
Processing cancellations or changes to customer sales orders
Qualifications:
High school diploma or equivalent
Ability to communicate effectively both orally and in writing
Cooperative and professional disposition
Reliable transportation
Work Requirements:
Cooperative and professional disposition
Ability to follow oral and written instructions
Able to work in a fast paced environment
Ability to work with a flexible schedule
Good analytical and problem-solving skills
Ability to interact with a variety of people
Ability to communicate effectively both verbally and in writing with customers, employees and the public
Ability to work independently and manage time effectively
Willingness to learn new skills
Professionally answering and routing telephone calls and greeting visitors
Ability to operate standard office equipment including, but not limited to, computers, copiers, calculators and facsimile machines
Ability to occasionally lift 10 to 30 lbs
Pilgrim Furniture and Mattress City maintains a drug-free workplace and performs pre-employment background and drug tests.
Pilgrim Furniture and Mattress City is an equal opportunity employer and does not discriminate on the basis of race, color, religion, sex, age, national origin, disability, veteran status, sexual orientation or any other classification protected by federal, state or local laws.
Job tags
Salary
