Sumitomo Mitsui Banking Corporation
Location
White Plains, NY | United States
Job description
Full job description
SMBC Group is a top-tier global financial group. Headquartered in Tokyo and with a 400-year history, SMBC Group offers a diverse range of financial services, including banking, leasing, securities, credit cards, and consumer finance. The Group has more than 130 offices and 80,000 employees worldwide in nearly 40 countries. Sumitomo Mitsui Financial Group, Inc. (SMFG) is the holding company of SMBC Group, which is one of the three largest banking groups in Japan. SMFG’s shares trade on the Tokyo, Nagoya, and New York (NYSE: SMFG) stock exchanges.
In the Americas, SMBC Group has a presence in the US, Canada, Mexico, Brazil, Chile, Colombia, and Peru. Backed by the capital strength of SMBC Group and the value of its relationships in Asia, the Group offers a range of commercial and investment banking services to its corporate, institutional, and municipal clients. It connects a diverse client base to local markets and the organization’s extensive global network. The Group’s operating companies in the Americas include Sumitomo Mitsui Banking Corp. (SMBC), SMBC Nikko Securities America, Inc., SMBC Capital Markets, Inc., SMBC Rail Services LLC, Manufacturers Bank, JRI America, Inc., SMBC Leasing and Finance, Inc., Banco Sumitomo Mitsui Brasileiro S.A., and Sumitomo Mitsui Finance and Leasing Co., Ltd.
The anticipated salary range for this role is between $61,000.00 and $89,000.00. The specific salary offered to an applicant will be based on their individual qualifications, experiences, and an analysis of the current compensation paid in their geography and the market for similar roles at the time of hire. The role may also be eligible for an annual discretionary incentive award. In addition to cash compensation, SMBC offers a competitive portfolio of benefits to its employees.
Role Description
- The analyst is responsible to monitor bank accounts, financial transactions, money transfer (CHIPS, FED, SWIFT and ACH) historical activity, CMS account activity, and other financial data to identify any potentially fraudulent activity.
- Research of prior payment history to ascertain if new transactions are low risk. Maintain requisite system access and permissions in the performance of transactional research duties.
- Disposition of fraudulent alert transactions within the NICE Actimize IFM v4.15 system based on a scoring and rules-based model. Conduct further escalation when required, and canceling transactions from further processing when identifying fraud; approving transactions deemed non-fraud after completing account research or customer confirmation.
- Work with internal bank departments to place some alerted transactions into repair protocols when errors are discovered in various payment fields.
- Resolve queued transactions within the service level agreements to reduce potential money transfer losses due to CMS, CHIPS, FEDWIRE, ACH or SWIFT cut-off deadlines.
- Interact with banks, internal departments, and customers via call-backs to validate information to properly disposition alerts. Utilize an updated anti-fraud script designed to ascertain how remittance change instructions were received by the customer. Document key interactions with entities in the NICE Actimize IFM v4.15 software.
Role Objectives: Delivery
- Provides first or second-level review and due diligence on transactions pertaining to fraud alerts. Record decision-making on all alerted transactions referred for manual review.
- Escalate confirmed fraud events to other 1st line of defense personnel (Anti-Fraud Governance) including senior management.
- Conduct end-of-day reporting for operations and routinely track report reconciliation between CMS and Actimize.
- Document ongoing system performance and anomalies discovered after significant change management or during normal operations.
- Prepares reports and other materials as required in response to inquiries from internal and external auditors, bank departments, and regulators.
Role Objectives: Interpersonal
- Acts as an SME in projects relating to the tools utilized such as NICE Actimize. May serve as a liaison between departments. Conduct ad hoc training on the NICE Actimize IFM v4.15 software and the overall BCDAD Anti-Fraud Operations mission.
- Provide support to routine QA and UAT/REL testing, system tuning, including coordinating with support personnel from CMS platforms, consultants, and vendors.
- Employee will recommend changes to various procedures including the Anti-Fraud Operations procedures manual, assist in the preparation of training materials, and perform control assessments.
Role Objectives: Expertise
- Strong functional knowledge of legal aspects and recordkeeping requirements of banking regulations relating to money transfer (CHIPS, FED, SWIFT and ACH), especially fraud prevention.
- Basic knowledge of fraud.
- Experience and knowledge of Actimize IFM v4.15 or IFM-X is a plus.
- Functional level knowledge of banking policies, statutory and compliance regulations.
- Knowledge of accounting principles and practices.
- Sense of urgency, accuracy and accountability; responsive to time-sensitive needs.
- Flexibility to meet the demands of a constantly changing environment.
- Strong data analytical skills and the ability to make conclusions based on findings.
- Good attention to detail; will need to examine transaction data and records to detect and trace fraudulent activity.
- Solid interpersonal skills, and ability to make formal presentations.
- Experience working with Powerpoint, and Microsoft Outlook/Teams.
Qualifications and Skills
Work Experience: 3 to 5 years’ experience in Financial Services, Compliance, Payment System or Money Transfer preferred
Education : BA/BS (or equivalent experience)
Additional Requirements
SMBC’s employees participate in a hybrid workforce model that provides employees with an opportunity to work from home, as well as, from an SMBC office. SMBC requires that employees live within a reasonable commuting distance of their office location. Prospective candidates will learn more about their specific hybrid work schedule during their interview process.
We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, disability status, protected veteran status or any other characteristic protected by law. SMBC provides reasonable accommodations for employees and applicants with disabilities consistent with applicable law. If you need a reasonable accommodation during the application process, please let us know at [email protected].
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