The National Rifle Association of America
Location
Fairfax, VA | United States
Job description
LOCATION: Remote, full-time
This position will manage and support existing NRA technologies. We are looking for someone with honed technical, communication, and time-management skills who is comfortable working in both independent and team environment settings. The successful candidate will possess an existing mastery of common technologies and have a proven record of demonstrating the ability to learn and support third-party solutions.
ESSENTIAL RESPONSIBILITIES:
■ Maintain, upgrade, and monitor technologies to provide a secure, stable, high-performance environment per established policies.
■ Maintain and monitor Network Attached Storage (NAS).
■ Troubleshoot, monitor performance, and deploy virtual servers & desktops.
■ Assist in developing, implementing, testing, and maintaining disaster recovery plans.
■ Collaborate with the Information Security team to ensure new software, platforms, and designs meet security compliance requirements.
■ Communicate effectively with Information Services staff and end-users in the evaluation and development of Association IT business solutions.
■ Build positive end-user support relationships by developing an understanding of division/department business practices and objectives.
■ Complete projects and tasks within established guidelines.
■ Other duties as assigned.
EDUCATION AND EXPERIENCE: Position requires at least five (5) years of comparable technical support experience at an enterprise level.
Expertise with:
- Microsoft Windows Server
- Microsoft 365 administration
- Some combination of Exchange, Virtualization, and/or Network Attached Storage
- Industry-recognized certifications are a plus
Job tags
Salary
