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Location

Jersey City, NJ | United States

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Job description

Consumer Insights Manager

Max Bill Rate $90

Location: 85 Challenger Rd., Ridgefield Park, NJ, USA 4 Days onsite- 1 day remote

12 Months

Top 3 Skills:
Market research, analytical, communication

Position ? Cross Category Insights Manager
Dept: Corporate Marketing (Consumer Market Insights Team)

RESPONSIBILITIES

Overall Responsibilities:
Partners with relevant business teams to provide an understanding of Consumers usage and behaviors across their Consumer Experience Journey for assigned business.
? Work in partnership with the Cross Category Senior Director in managing research projects related to Corporate Marketing priorities.
? He/she gathers and analyzes consumer data and supports cross functional teams with their strategies and tactics. Develop trends reports on Corporate Marketing key initiatives.
? Analyze CRM dashboards to improve the quality of SEA CRM programs


Specific Responsibilities include:
? Leverage Secondary/Syndicated research and Conduct Primary research to actionable insights.
? Independently manage most research, with support and guidance from manager on more complex studies:
o Secondary: Gather and analyze secondary data sources to address business issues
o Primary: conduct research to understand and predict consumer behavior, e.g.,
? Qualitative: focus groups, in-home ethnographies, 1-1 interviews, etc.
? Quantitative: brand health research. concept tests, usage & attitude studies, post purchase, etc.
? Manage full scope of Research Projects including:
o Deeply understand business issues and specific questions to address them. Develop comprehensive research brief, that includes detailed learning areas and action standards, with stakeholder buy-in
o Determine and recommend best research methodology to address business questions
o Identify best vendor through appropriate RfP process (multi-vendor proposal review)
o Help negotiate best price with vendor(s), and manage internal finance process approvals
o Manage research vendor from research design (including sample, questionnaire, discussion guide), field work, analysis, reporting and presentation delivery; ensuring data accuracy throughout study
o Analyze and interpret data in Excel and create crisp, insightful PowerPoint charts
o Deliver strong learning, in story-like presentation format that addresses all research objectives and includes actionable recommendations within needed timelines.

SUCCESS REQUIREMENTS
? Strong Business Acumen to appropriately probe and fully understand business issues to tackle and provide meaningful, impactful recommendations
? Ability to confidently engage different levels and multi-functional stakeholders (up to VP level)

Research and Analytical Capabilities
? Comprehensive, up to date research and analytical techniques and methodologies (notably Primary research, quantitative and qualitative). Syndicated research (e.g., Nielsen, NPD) experience a plus
? Superior Consumer focused Insights and research experience; e-comm experience is a plus
? Ability to effectively manage projects under very little supervision to achieve team goals and complete work assignments within established time frames

Vendor / Team Management
? Evaluate via RFP best vendor for each project. Manage vendor to ensure clear goals, research capabilities and learning delivery within timeline and budget for high ROI.

Communication & Technical skills
? Excellent interpersonal communication, engagement and influencing skills
? Strong verbal and written communication skills to effectively convey learning and actions to take
? Strong proficiency in development of PowerPoint charts and full decks. Strong Excel skills to review, calculate and analyze data. Proficiency in Tableau visualization a plus.

Personal Attitude, Collaborations
? High confidence, proactivity and positive ?go-getter? attitude
? Strong bias for action, sense of urgency and results orientation
? Ability to work calmly and productively in high time pressure situations
? Ability to cultivate strong collaborative working relationships and contacts within CMI work group, across other company functions and with external organizations

Minimum Requirements
? Bachelor?s degree in business administration, marketing, product management, sales, or related field.
? 5-8 years experience in market research, marketing, trade marketing, product management, sales or related field - analyzing consumer data and providing insights that drive business, including research methods and statistics. Mix of Client and/or agency side experience.
? Electronics / Mobile Industry research experience very strongly preferred; otherwise must have consumer packaged goods (CPG) research experience.

Preferred Requirements
? Master?s degree in business administration, marketing, product management, sales, or related field preferred
? Capable of running own research using DIY tools.

Please submit candidates w/ the following must-haves:
? 5-8 years experience in market research, marketing, trade marketing, product mgmt. or related field w/ solid market research experience (from Client and/or agency side)
? 5-8 years experience analyzing consumer data and providing insights that drive business, including research methods and statistics. Mix of Client and/or agency side experience
? Must be able to synthesize secondary research and provide perspectives; ability to leverage Secondary/Syndicated research and Conduct Primary research to actionable insights to address business issues
? Very well versed & eager to learn - able to produce excellent research results & analyses
? Electronics / Mobile Industry research experience STRONGLY PREFERRED. Otherwise must have consumer packaged goods (CPG) research experience. Skills:
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