ServiceNow
Location
Santa Clara, CA | United States
Job description
This is a temporary role through Magnit Global supporting one of the world’s leading technology companies.
Role Overview: Sr. Design Program Manager
This role will cover the Experience Organization within ServiceNow, programs and projects you’re leading could be focused on Design, Research or Product Content (technical documentation)
Provide clear communication to cross-functional team leads and management regarding project status, resource requirements, issues, and priorities.
Maintain a strong partnership with Design, Research and Product Content leadership and cross-functional teams to identify team needs and drive high priority initiatives
Drive coordination, management and reporting of Research studies across the Product organization
Track capacity and demand across key programs to better communicate resource and project needs or risks.
Collaborate with a wide variety of internal cross-functional stakeholders to increase the efficiency and efficacy of our product development organization.
Skills & Experience:
Quickly and effectively adjusts to changes in priority, areas of focus and unforeseen challenges
Identifies opportunities for operational improvement, and suggests solutions
Ability to independently adjust own work deliverables as priorities shift
Experience working on and managing large projects or programs with cross-functional teams.
Experience delivering solutions and strategies while mitigating or removing obstacles.
Experience utilizing software to keep projects organized, track metrics, and report on progress.
Exhibits strong self-awareness and provides constructive, actionable feedback to colleagues to maintain collective accountability to ServiceNow values and culture or respect
Required Skills:
Desired Skills:
Location/ Time Zone:
PST as this person will be co-located.
Education:
BA/BS degree or higher in Business Management, Computer Information Systems (CIS), Management Information Systems (MIS), Operations and Information Management (OIM) or other equivalent combination of education and experience.
Hourly Pay Rate Range (dependent on location, experience, expectation)
The pay range that Magnit reasonably expects to pay for this position is: $65.00-$87.00/hr
Benefits: Medical, Dental, Vision, 401K (provided minimum eligibility hours are met)
Job tags
Salary
$65 per hour