Location
Mesa, AZ | United States
Job description
Proof Bread in Mesa, AZ is looking for a friendly face to represent our brand at farmers markets around the Phoenix metro area. We're looking for people who want to work every week consistently, as well as those who would want to sub in occasionally. Our ideal candidate is enthusiastic, confident, and knowledgeable. This is an independent contractor role. Our current market locations are Uptown Phoenix, Downtown Phoenix, Gilbert, Old Town Scottsdale, and Roadrunner Park.
Role Description :
This is an entry-level sales position on the Proof market team.
A Market Staff member creates the customer experience at their weekly farmers market. A Market Staff member represents the brand and our core values, while setting up a market booth and display, and following proper food-handling procedures while serving our customers.
Duties include, but not limited to:
- Utilize a Square POS system
- Package pastry to order
- Bag customer orders quickly and accurately
- Set up and maintain market booth display with superior aesthetics and cleanliness
- Deliver personalized and genuine customer service
- Communicate product and business information with customers as necessary
- Return the valuable items, cash box and technologies, back to the bakery if necessary
- Deliver, or make up a preorder, should it become necessary
- Receive relevant communications from Bakery Staff regarding weekly updates, etc.
- Attend occasional customer service and/or sales training event hosted by Leadership team
- Communicate relevant information to Market Lead and/or Leadership within a reasonable time
Prerequisites and Requirements:
- Must employ proper food safety procedures
- Produce a valid ID and food handling certification
- Must be able to stand for up to 6 hours
- Arrives to market well-groomed and wearing approved attire
- Ability to work outdoors with unregulated temperatures
- Ability to lift up to 50 lbs from the ground to waist height
- Ability to extend work day to complete necessary tasks as needed
- Thrive in a fast-paced environment
- Work well solo or with a partner
- Solve problems efficiently and ask questions when in doubt
- Ability to successfully set up pop-up tent canopies without assistance
- Must obtain thorough product knowledge of Proof’s core menu
Position Specifics :
- Part-time position
- Compensation begins at $14 hourly, with additional weekly tip share
- Position hours are Saturday & Sunday, 6am-2pm; Wednesday 630am-2pm
- Opportunity to pick up open shifts as needed
- Shift begins with setting up before the market and ends when cleanup and breakdown are completed. Set up usually takes about an hour, to an hour and a half, and breakdown usually takes about thirty minutes.
- Time off should be requested two weeks prior to planned absence
Key Performance Indicators:
- Quality of Service - Seeks to delight every customer
- Reliability - Arrives to market on time with a positive attitude and mindset
- Prioritization of Tasks - Correct setup work-flow, Knowledge and Timeliness of product restock, and Ability to read the line and adapt the sense of urgency
- Role Adaptability - Switches seamlessly between the various positions involved in the role
- Willingness to Accept Feedback - Actively seeks growth and development within role
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Job tags
Salary
$14 per hour
