Location
Grand Rapids, MI | United States
Job description
Serving Your Home Plumbing, Heating, & Cooling Needs Since 1996
Moore Mechanical is a proud member of the MM Acquisitions group of HVAC and plumbing companies and stands as a leading provider of high-quality HVAC and Plumbing solutions in the picturesque West Michigan area. Operating from multiple office locations across the Lower Peninsula, we have experienced substantial growth in recent years, a trajectory we are committed to sustaining. Our diverse portfolio includes prestigious multi-million-dollar homes and high-end commercial buildings, reflecting our dedication to excellence. At Moore Mechanical, our team of devoted professionals prioritizes customer care, offering a work environment where your skills and career can flourish. We are invested in your success, providing opportunities for growth and advancement aligned with your aspirations. Proudly hosting a DOL Registered Apprenticeship Program, we support and nurture the career paths of entry-level tradespeople, embodying our commitment to fostering talent within the industry.
Our Culture
Leaders actively guide, setting high expectations for quality work and a strong work ethic. Collaboration, mentorship, and commitment to excellence define our culture.
Our Values
- Honesty
- Positive Attitude
- Hard Work
Why Join Us
- Career Advancement Opportunities: Joining our team offers a dynamic environment with a clear vision for growth, providing ample opportunities for advancing your skills, knowledge, and career in alignment with your aspirations.
- DOL Registered Apprenticeship Program: Be part of a company that takes pride in its DOL Registered Apprenticeship Program, demonstrating a commitment to supporting and fostering the career paths of entry-level tradespeople, ensuring a structured and supportive learning environment for professional development.
Pay
Benefits:
- Medical, Dental, and Vision
- 401(k)
- 401(k) / Matching
- Health Savings Account
- Job Training
- Mental Health Benefits
- Open Door Policy
- Paid Holidays and PTO
- Promote within
Responsibilities
- Greet and welcome guests by providing excellent customer service.
- Answer and direct all incoming calls.
- Provide information about the company and services.
- Manage all incoming calls from technicians and field calls and project/job updates.
- Assisting with the schedule when needed - dispatch drivers/crews, vehicles, or equipment to appropriate locations according to predetermined schedules, customer requests, or immediate needs.
- Maintain technician's timecards and correct errors.
- Relay information or other pertinent messages to/from technicians, crews, managers, and inspectors.
- Speak with supervisors or customers to resolve problems, and requests for services and equipment.
- Prepare daily work.
- Prepare/deliver work orders for technicians.
- Communications within all company-assigned territories.
- Keep and organize all requests, charges, expenses, and inventory records.
- Receive and prepare all mail/packages.
- Filter and distribute company emails.
- Prepare inner office communications, memos, and reports.
- Prepare and edit instructional or procedure documents.
- Create and maintain effective and efficient systems and procedures.
- Track, order, and replace office supplies and inventory.
- Support accounts receivables and collection efforts
- Entering vendor bills
- Assist other colleagues when needed.
- Perform other administrative duties as needed.
Our Hiring Process
- Fill out the simple application.
- A recruiter from our recruiting company, Yellowstone Local will reach out promptly for a prescreening call.
- If we are a good fit for each other, they will schedule an in-person interview with the hiring manager.
- We will make an offer if you are a good fit.
- At least 3 years of office administrative experience
- Strong Organizational skills
- Detail Oriented
- Self-Motivated
- Ability and willingness to handle regular changes and movement due to business growth
- Ability to handle multiple tasks in a busy environment
- Thorough and efficient knowledge of basic computer skills
- Must be authorized to work in the US.
"We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status."
Job tags
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