Thunder Tower West Harley-Davidson
Location
Morrow, GA | United States
Job description
MASTER TECHNICIAN - Harley-Davidson
HARLEY-DAVIDSON MASTER TECHS. EARN UP TO $40.00 PER BILLED HOUR (FLAT RATE)!!!
Must have a proven track record within the Harley-Davidson dealership environment.
FIVE DAY WORK WEEK. OFF SUNDAY AND MONDAY.
Great benefits; medical, dental, vision, life, 401-k and much more!
Service Department Operations: - Provide prompt, dependable, high quality, vehicle service to (internal & external) customers.
- Complete repair work within the scheduled or allotted time period whenever possible. Continually improve their “efficiency” skill.
- Maintain productivity (time spent working on billable jobs) as close to 100% as possible.
- Accept work assignments from Service writer/Manager.
- Requests parts for the job as early as possible when needs become known.
- Perform service, repair and customization work in accordance to factory specifications.
- Assist Service Writer/Manager of additional work needed or any delays in expected completion as soon as they become known so that customer may be contacted and notified of the delay.
- After job is finished ensure proper completion and filing of paperwork.
- Keep work areas as clean as possible and assist others with maintaining shop cleanliness.
- Maintain technical (PHD and other) qualification by completing any necessary training programs assigned to you by the Service Manager.
Customer Service:
- Minimize come-backs and deal with them promptly and satisfactorily when they do occur.
- Keep customers’ vehicle cleaner that when it was dropped off.
Job tags
Salary
